Katonah Bedford Veterinary Center

3.9
242 reviews

About

Veterinarian Emergency ServicesVeterinariansVeterinary Clinics & HospitalsVeterinary Specialty Services
Katonah Bedford Veterinary Center is a full service advanced care veterinary hospital. We offer same-day general practice primary care, emergency 24/7, advanced specialty services, and are a Pet Cancer Care Center.

Location

Katonah Bedford Veterinary Center
546 N Bedford Rd (Route 117), Bedford Hills, NY
10507, United States

Hours

Reviews

3.9
242 reviews
5 stars
161
4 stars
14
3 stars
1
2 stars
4
1 star
62

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion during difficult times, especially during emergencies and end-of-life decisions.

Professionalism

The veterinary team was frequently described as professional, knowledgeable, and attentive, providing thorough explanations and updates on pet conditions.

High Costs

Several reviews noted that the services were expensive, with some customers feeling that costs were not clearly communicated upfront.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about misdiagnoses, lack of communication, and perceived negligence in care.

Emergency Services

The facility was recognized for its quick response and effective emergency treatment, although some customers reported issues with wait times and capacity.
  • LT
    Liz Tyro
    Nov 14, 2025
    5.0
    Have taken our dig her a couple of times fir emergency care. Everyone was kind, helpful and concerned for our dog. Although very busy. They treated all with respect including the wonderful creatures they were helping. I highly recommend this animal hospital. Only thing it needs a an illuminated sign outside their building.
  • KT
    Karen Thomas
    Nov 6, 2025
    3.0
    I have had good experiences at this location when it comes to emergency treatment for my cat. But last night was not very good because I was given a prescription for my cat who is extremely underweight and vomiting and not eating. Only to find out that they would not just send the prescription into chewy for me and required me to see his primary vet at another location. Had I known this I would’ve just asked for the prescription right at the time instead of having my poor cat suffer.I will say that the doctor that treated my cat was amazing very kind but when I called the front desk a few times to find out about the medication. It was like they were trying to rush me off the phone and did not have much empathy with my situation. So I do feel this is a very good place to bring your pet if you have an emergency I guess it just depends who they’re speaking to if you get compassionate after Care.
  • EO
    Edmond O'Brien
    Nov 1, 2025
    5.0
    Our first visit here was earlier this year when our boy cat got his head stuck in the handle of a paper shopping bag while we were out. In trying to get the bag off his head, he must have caught a back toenail and ripped it out. The handle of the bag was still on his head when we got home. Fast forward to a couple of days ago and our little girl cat also ripped off a back toenail, but this time, even though we were home, we have no idea how she did it. Both incidents resulted in late night visits to Bedford Katonah Animal Hospital where we were taken care of quickly, professionally and with great compassion. Specific shoutout to Dr. Lee and vet tech Meli that helped our little girl earlier this week.
  • CC
    Cheyenne Corty
    Sep 23, 2025
    5.0
    The care and attention our kitty, Persephone, received at KBVC was unmatched. Each vet and tech on staff was communicative, patient, and kind. Our kitty was diagnosed with wet FIP. We brought her in during a breathing crisis and she was immediately seen and helped. She is on the way to recovery and it is not an exaggeration in the slightest to say that KBVC is one of the biggest reasons for her recovery. Her shaved parts (for her blood and to drain fluid) were done cleanly with no razor burn which was also impressive. Thank you all!
  • LW
    Lorraine Willsea
    Sep 2, 2025
    5.0
    Review of Katonah-Bedford Veterinary Center Wonderful Care with a Happy Ending! This past Labor Day weekend, my rescue Pomeranian suddenly began limping, then became lethargic and within 24 hours appeared as if his hip had dislocated. We rushed him to our usual vet who couldn’t see him for several hours, and she recommended we rush the pup to Katonah-Bedford Veterinary Center. Once there, he was immediately seen, and the Veterinarian who first saw him was extremely kind and reassuring. She recommended we leave him there for several hours for blood work testing and a series of X-rays. We agreed, and when we returned we met with Dr. Chou, a surgeon. Dr. Chou discussed the results, which showed that his luxating patella (a common problem among puppy mill small dogs, which can be surgically corrected) which we were aware of from his first vet visit, had worsened. At that point we were ready to do anything to help our suffering pup. Now, this is where it gets into legendary ‘Dr. House’ territory. Dr. Chou prescribed painkillers, etc., but she had also run a screen that showed the pup tested positive for Lyme Disease. He must have been bitten by a Lyme tick in the first months of life, because he has been on anti-flea and tick meds ever since we adopted him. We would never have even considered LYME, since he has been on preventative meds his entire life with us. She put him on antibiotics and scheduled a follow up appointment with a Veterinary orthopedic surgeon who specializes on tiny dogs. She said that there was a very slim chance it could be a flare up of Lyme disease causing the severe lameness and appearance of dislocation. Fast forward to five days later. Thankfully (and we had lots of people praying for this pup), he is completely back to normal. We have scheduled our follow-up with our regular Vet to continue monitoring the luxating patella, but we are incredibly grateful for Dr. Chou’s brilliant diagnostic skills, and Rosie’s (front desk, the ambassador of the practice) kindness and compassion. Rosie was so compassionate, kind, and knowledgeable, from making sure we were as comfortable as possible to offering to help with navigating the pet insurance. She called every day to see how the pup was, and facilitated a change in his meds (from a usual liquid med to a chicken flavored one since the pup was being difficult). Finally, yes, it is expensive, but pet insurance helps. Additionally, you are paying for skill, schooling, and expertise, just like with a human orthopedic surgeon. If my dog’s health and well being hadn’t been the prime focus, Dr. Chou could have recommended just about any expensive procedure and we would have grasped at any possible hope. Instead, she made a brilliant out of the box diagnosis and we have a very happy ending. Our pup is now back to scheming how to get more treats and cuddles out of us. THANK YOU!

Frequently Asked Questions About Katonah Bedford Veterinary Center

What types of veterinary services does Katonah Bedford Veterinary Center offer?

Katonah Bedford Veterinary Center offers same-day general practice primary care, emergency 24/7 services, advanced specialty services, and is a Pet Cancer Care Center.

What are the operating hours of Katonah Bedford Veterinary Center for general practice?

General Practice hours are Monday through Saturday, with emergency services available 24/7 and no appointment needed for emergencies.