Verizon

4.6
250 reviews

About

Cell Phone Store
Best Wireless aims to be an industry leader in providing its clients with wireless solutions. With multiple locations, in Flushing, Glen Oaks, and Bayside, Best Wireless offers its customers an expansive selection of wireless products and the best customer service possible. It is the goal of Best Wireless to become established as the leading Verizon Wireless retailer in the country.

Location

Verizon
4004 Bell Blvd, Bayside, NY
11361, United States

Hours

Reviews

4.6
247 reviews
5 stars
221
4 stars
2
3 stars
1
2 stars
0
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members like Hira, Praveen, and Kabir, while others reported negative experiences with unprofessional service.

Sales Experience

Several reviews highlighted positive experiences with knowledgeable staff who provided great deals and assistance during phone upgrades, while some customers felt misled about promotions.

Staff Knowledge

Customers frequently noted the expertise and patience of staff members, particularly in helping with phone setups and account issues, although there were instances of staff being inexperienced.

Long Wait Times

Some customers expressed frustration with long wait times for service, particularly when only a few staff members were available to assist.

Mixed Reviews

Overall, the store received a mix of positive and negative feedback, with some customers having excellent experiences while others reported significant issues.
  • US
    Uffeq Shah
    Nov 18, 2024
    5.0
    Great Service at Verizon! My excellent experience@ Verizon recently when my phone broken, the lady who was on sale counter was incredibly helpful, ghelped me through the process of selecting a new phone. She made sure I understood all my options, answered all my questions nicely, and made it smooth and stress-free. I appreciated her patience and expertise, and I left the store with a new phone Highly recommend their service! Shout out to Hira!
  • JB
    Jesse Banham
    Feb 3, 2024
    5.0
    Ali is great, thank you.
  • SD
    Spirit Delulu
    Jan 20, 2024
    5.0
    Honest to God, this is the best Verizon store I’ve ever been to. If you need any help, go to this location and ask for Praveen. He was so patient assisting me for over an hour with my family plan and billing issues. Saved $100 on my monthly bill and got a new 15 Pro Max with my trade in. He also hooked me up with a complementary phone case. I am definitely coming back here for all my future issues. Totally worth my 45 min commute from the city.
  • AM
    Anton & Iris Maier
    Jun 5, 2019
    5.0
    I couldn't ask for a better experience. I bought my phone at a different store a week ago and came here for help. The person who helped me, Manny was truly amazing. He showed me step by step how the phone works and also got me a tablet promotion which the other store failed to mention. I will be only shopping here in the future.
  • JA
    John Aven
    Dec 7, 2017
    1.0
    Regret ever stepping foot inside this place. I have been on the phone with Verizon every two days to resolve issues with my statements because of mistakes made by employees here.

Frequently Asked Questions About Verizon

What are the operating hours of Verizon located at 4004 Bell Blvd, Bayside?

Verizon is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Does Verizon at 4004 Bell Blvd offer in-store pickup services?

Yes, Verizon offers in-store pickup services at the Bayside location.