Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Bayside for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
232 reviews
5 stars
95
4 stars
30
3 stars
10
2 stars
13
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for rudeness and unprofessional behavior.
Staff Knowledge
Several customers reported issues with staff knowledge and competence, particularly regarding technical problems and account management.
Sales Tactics
Concerns were raised about aggressive sales tactics and upselling, leading to dissatisfaction among customers who felt pressured or misled.
Store Environment
The store's environment received mixed feedback, with some customers appreciating the cleanliness and organization, while others noted long wait times and understaffing.
- SMSiu Ku Mung3 days ago5.0Kevin is a very kind and patient representative. He helped me resolve an issue where the warehouse shipped me an extra phone by mistake. The whole process took an hour, and he even called the back office to ensure the phone was returned and the extra line was removed so I wouldn't be charged. 5-star service! I really appreciate how he resolved my problem in the store.
- CSChan Yiu Sum3 days ago5.0"Kevin went above and beyond to help me! He was very patient in resolving a complicated issue where I received an extra phone by mistake. He took the time (about an hour) to call the back office and make sure the billing was fixed and the device was returned correctly. A true 5-star experience!"
- JYJay YanDec 15, 20255.0Very good customer service, was here 10am in the morning, the stuff name Brian been helped us to get the application approved for like 2hrs, very patient and nice
- MMMCSep 20, 20255.0I came in a tad apprehensive because of the negative reviews this place receives.. I was greeted by a friendly and super knowledgeable employee named Roberto who made my trade-in a breeze. Hooked me up with some good info too. Seamless experience.
- YYYayaHoundSep 4, 20255.0I have been a Verizon wireless customer for 23 years and used to frequent the Bay Terrace, Verizon store for the majority of those years. In years past, I happened to see a decline in the store specifically in terms of their sales people.They were not patient, always appeared to be in bad moods and in general gave off the vibes of the customer being a bother. Well, today, my outlook on the Bay Terrace, Verizon store changed solely on the fact of the wonderful and fabulous sales person that assisted my sister and I,Brian!!!! Brian was beyond fantastic in every possible way. He was kind, patient, cheerful and upbeat, and couldn’t do enough to answer our questions and assist us. Brian so much impressed me that I plan to personally call the corporate headquarters and inform them that they are blessed to have Brian on their team. In my estimation, Brian can run 10 Verizon stores with his eyes closed. I see regional manager in his future and I certainly hope that corporate feels the same. Standing ovation for Brian! 👏👏👏
Frequently Asked Questions About Verizon
What types of mobile devices can I find at the Verizon store in Bayside?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL at Verizon Bayside.
What are the store hours for Verizon in Bayside?
Verizon Bayside is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Does Verizon Bayside offer online order pickup?
Yes, you can buy online and pick up your order in store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
What mobile plans and internet services are available at Verizon Bayside?
Verizon offers mobile plans, wireless internet plans, voice plans, and Fios internet plans for home and business at their Bayside location.
Can I schedule an in-store appointment for Verizon Bayside?
Yes, you can schedule an in-store appointment by visiting their website or using the My Verizon app to ensure personalized service.
What payment methods does Verizon Bayside accept?
Verizon Bayside accepts debit cards, mobile NFC payments, checks, and does not require cash only payments.
Is Verizon Bayside located near any popular shopping centers?
Yes, Verizon Bayside is conveniently located near The Bay Terrace mall, allowing you to shop and visit Verizon in one trip.
Are there dining options near Verizon Bayside for before or after your visit?
Yes, nearby dining options include Outback Steakhouse, Chipotle Mexican Grill, Boston Market, Panera Bread, Starbucks, and Chip City bakery.
What other stores near Verizon Bayside might customers find useful?
Nearby stores include HomeGoods for home furnishings, J.Crew Factory, LOFT, New York & Company, and Lane Bryant for clothing and fashion needs.
Are there any salons or spas close to Verizon Bayside?
Yes, Christie & Co Salon Spa and European Wax Center are nearby locations where you can relax and pamper yourself around your visit to Verizon.