Many customers praised the staff for their kindness, compassion, and thorough care for their pets, especially during difficult situations.
Expertise
Dr. Anderson and the surgical team received high marks for their expertise, particularly in performing TPLO surgeries and handling complex cases.
Customer Service
While many reviews highlighted excellent customer service, some customers reported issues with communication and administrative responsiveness.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, describing it as high and feeling pressured into unnecessary treatments.
Mixed Experiences
While many had positive experiences, a few customers reported negative encounters, particularly regarding urgent care and follow-up communication.
RR
rafsewamg
Oct 14, 2025
5.0
Got my cat fixed here through Operation Snip (Lynne) and was very grateful for the quick response and assistance with this, our cat is well and all healed up in a weeks time!
MM
Mikayla McMillan
Oct 12, 2025
5.0
They're always so kind and they've always taken great care of my cats. I've never had a bad experience at this office and I definitely recommend them.
NN
Noelle
Sep 22, 2025
5.0
My cat Gandalf is the biggest love bug, but turns into Lucifer at the vet. It's quite astonishing. However, the ladies here, specifically Bre, were amazing with him. They worked with me to get him the vaccines he needed prior to our move so that he was taken care of by familiar hands. I'm so grateful for her and the team here.
Thank you!!
WC
Whitney Cifonelli
Aug 16, 2025
5.0
My dog shamrock tore his CCL. They got him in for surgery within 3 weeks. Dr. Anderson was hands down the best vet we could have asked for. And staff was unbelievably nice. Everyone was so helpful and easy to talk too. Would recommend anyone whose dog needs this surgery to come here! We are so thankful and couldn’t Thank you enouhh! Shamrock has been recovering amazing because of them ◡̈
Frequently Asked Questions About VCA Ballston Spa Animal Hospital
What types of pets does VCA Ballston Spa Animal Hospital cater to?
VCA Ballston Spa Animal Hospital provides veterinary services primarily for dogs and cats.
What are the operating hours of VCA Ballston Spa Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM and on weekends from 8:00 AM to 5:00 PM.
What payment methods are accepted at VCA Ballston Spa Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What pet services are offered at VCA Ballston Spa Animal Hospital?
Services include acupuncture, advanced care, dental care, allergy treatment, diagnostics, surgery, pet boarding, wellness exams, vaccinations, and more.
Does VCA Ballston Spa Animal Hospital offer any promotions for new clients?
Yes, new clients can access a Free First Exam coupon via their website.
Where is VCA Ballston Spa Animal Hospital located?
It is located at 365 Saratoga Avenue, Ballston Spa, NY 12020, United States.
How can I contact VCA Ballston Spa Animal Hospital?
You can call them at +1 518-885-5650 or their main phone number at +1 518-313-0399.
What nearby veterinary clinics are close to VCA Ballston Spa Animal Hospital?
The Ballston Spa Veterinary Clinic is nearby and can be an alternative option for veterinary services.
Are there any antique stores near VCA Ballston Spa Animal Hospital?
Yes, Stone Soup Antiques Gallery and The Brown House Antiques are close by, great for exploring antique collections before or after your appointment.
What local services can I access near VCA Ballston Spa Animal Hospital while visiting?
Nearby services include pet grooming at Pampered Pooch & Pals, automotive services at Rich's Route Service Center, and grocery shopping at DoubleDay Mart Inc.