Verizon

4.6
265 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Baldwinsville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 15 E Genesee St.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
15 E Genesee St, Baldwinsville, NY
13027, United States

Hours

Reviews

4.6
257 reviews
5 stars
204
4 stars
30
3 stars
8
2 stars
6
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.

Efficiency

Many reviews highlighted the quick and efficient service provided, with staff managing busy periods effectively.

Expertise

The staff's extensive knowledge about products and services was frequently mentioned, with customers feeling well-informed after their visits.

Positive Environment

The store was described as having a welcoming atmosphere, making customers feel comfortable and valued.

Pricing Concerns

Some customers expressed dissatisfaction with Verizon's pricing, indicating that they found the plans to be overpriced.
  • MP
    Mark Procopio
    6 days ago
    5.0
    My phone suddenly stopped charging, and with how much I rely on it for work, I was really stressed. I stopped in just 10 minutes before closing, and Lindsay quickly found and removed something stuck in the charging port that I couldn’t see. She was knowledgeable, professional, and incredibly helpful. I’m very grateful for her help and highly recommend this store.
  • AN
    Ana Nunez
    Sep 25, 2025
    1.0
    Issues opening there app and trying to pay bill!! Overpriced as well! 165 a month for a 90$ phone bill plan! 😡😡
  • RC
    ralph cizenski
    Jul 22, 2025
    5.0
    Very professional friendly
  • DM
    Dan M
    Dec 23, 2020
    5.0
    Great staff that found a better deal on a phone than I could have found online. Saved me a lot of money and are really easy to work with. Would highly recommend to buy again from.

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Baldwinsville offer?

Wireless Zone in Baldwinsville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the store hours for Verizon Wireless Zone in Baldwinsville?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.