Verizon

4.9
598 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Baldwin, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 935 Atlantic Ave.

Details

  • Curbside pickupNot available

Location

Verizon
935 Atlantic Ave, Baldwin, NY
11510, United States

Hours

Reviews

4.9
598 reviews
5 stars
569
4 stars
8
3 stars
1
2 stars
7
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Matt and Manny, for their helpfulness, professionalism, and ability to resolve issues quickly.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including misinformation and unprofessional behavior from certain staff members.

Store Environment

Customers appreciated the store's atmosphere, noting that it was busy yet well-managed, allowing for efficient service.

Transparency

Several reviews highlighted the transparency of the staff regarding plans and promotions, contrasting with experiences at other stores.

Technical Assistance

Customers frequently mentioned the staff's ability to assist with technical issues and phone setups, contributing to a positive overall experience.
  • MB
    margaret barr
    Nov 13, 2025
    5.0
    manny and josh were amazing. Very seamless process
  • MD
    Michelle DeMott
    Nov 2, 2025
    1.0
    I went into the store to upgrade my phone as well as my daughters. I was provided misinformation which lead me to not knowingly be paying for two separate phone plans with two additional lines. They only way I knew this was after receiving a travel plan text message that my “phone” was being used in Nigeria. I don’t know what kind of games are being played in this store but I would be cautious!
  • MS
    Michael Soto
    Sep 7, 2025
    5.0
    Manny was amazing at the store. He gave me great advice regarding my plan and answered all my questions.
  • PM
    pablo martinez
    Sep 3, 2025
    5.0
    loved loved loved Uv the manager. he was really professional with trying to attend every customer before in after in a timely manner. I did not wait too long. Very professional , I recommend.
  • LW
    Linda Wiener
    Aug 14, 2025
    5.0
    Manny was great. Very helpful

Frequently Asked Questions About Verizon

What products and services does Verizon at 935 Atlantic Ave in Baldwin offer?

Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for consumers and businesses.

What are the store hours for Verizon in Baldwin?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:30 PM.