Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Auburn, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
246 reviews
5 stars
223
4 stars
13
3 stars1
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting employees like Jordan, Mike, and Mathew.
Efficiency
Many reviews noted quick service and efficient problem resolution, making the phone purchasing and upgrading process smooth and painless.
Professionalism
Staff demonstrated professionalism and patience, often going above and beyond to assist customers with their needs.
Store Environment
The store was described as welcoming, with a pleasant atmosphere that encouraged customers to return.
Knowledgeable Staff
Employees were frequently recognized for their product knowledge and ability to answer questions thoroughly.
- CHChristine Hueber4 days ago5.0Matt was extremely patient. Spent time trying to get spectrum to release our phone service
- DKDebbie KillmoreNov 12, 20255.0Mat took care of everything that I was there for. He is definitely an expert and always can answer everything I ask. Mat is a great asset to Verizon
- GPGeorge PiascikOct 20, 20255.0Friendly professional service.
- MHMelissa HankinOct 15, 20255.0Was able to be seen right away. Mathew helped me to get my Mag chargers working right. He also helped answer questions about my bill and perks. He then successfully helped me sign up for Fios internet. So excited about the money I will be saving with Verizon. Thank you so much !
- NHNicolette HamiltonOct 14, 20255.0Jordan is very knowledgeable. He helped try to resolve a major issue for me and maintains his composure in stressful conditions! The best Verizon location!
Frequently Asked Questions About Verizon
What products and brands does Victra offer as a Verizon Authorized Retailer?
Victra offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection. Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
Where is the Victra Verizon Authorized Retailer located in Auburn, NY?
Victra is located at 1626 Clark St Rd., Ste 30, Auburn, NY 13021.
What are the store hours for Victra in Auburn, NY?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup services for customers.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa payments.
Does Victra provide services like new lines and Fios Home Internet?
Yes, Victra offers services including new lines, device upgrades, new devices, accessories, and Fios Home Internet.
Is there free Wi-Fi available at the Victra store?
Yes, Victra provides free Wi-Fi to customers.
Can I recycle old electronics at Victra?
Yes, Victra offers recycling services for electronics.
What nearby stores and amenities can I visit when I come to Victra at 1626 Clark St Rd?
Nearby places include Verizon Authorized Retailer – GoWireless, CosmoProf for beauty supplies, Supercuts hair salon, GNC for vitamins, and Dollar Tree for discount shopping.
Are there dining options near Victra at 1626 Clark St Rd?
Yes, there are dining options nearby including It's Just Wings, Chili's Grill & Bar, and Casa Azteca Restaurante Mexicano and Cantina for Mexican cuisine.
Which nearby shopping centers and stores can I visit along with Victra in Auburn?
Customers can visit Fingerlakes Crossing shopping center, Kohl's department store, Ollie's Bargain Outlet, and The Home Depot for a variety of shopping needs.