Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Auburn, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
247 reviews
5 stars
224
4 stars
13
3 stars1
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, knowledgeable, and helpful, providing excellent customer service.
Expertise
Employees demonstrate a high level of product knowledge and problem-solving skills, effectively addressing customer inquiries and issues.
Personalized Experience
Customers appreciate the individualized attention and care they receive, with staff taking the time to ensure satisfaction.
Store Environment
The store is noted for its welcoming atmosphere, with many customers expressing a desire to return due to positive experiences.
Efficiency
While most reviews highlight quick service, a few mention slow service during busy times, indicating room for improvement in efficiency.
- CHChristine HueberNov 20, 20255.0Matt was extremely patient. Spent time trying to get spectrum to release our phone service
- DKDebbie KillmoreNov 12, 20255.0Mat took care of everything that I was there for. He is definitely an expert and always can answer everything I ask. Mat is a great asset to Verizon
- GPGeorge PiascikOct 20, 20255.0Friendly professional service.
- MHMelissa HankinOct 15, 20255.0Was able to be seen right away. Mathew helped me to get my Mag chargers working right. He also helped answer questions about my bill and perks. He then successfully helped me sign up for Fios internet. So excited about the money I will be saving with Verizon. Thank you so much !
- NHNicolette HamiltonOct 14, 20255.0Jordan is very knowledgeable. He helped try to resolve a major issue for me and maintains his composure in stressful conditions! The best Verizon location!
Frequently Asked Questions About Verizon
What products and brands does Victra offer as a Verizon Authorized Retailer?
Victra offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection. Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
Where is the Victra Verizon Authorized Retailer located in Auburn, NY?
Victra is located at 1626 Clark St Rd., Ste 30, Auburn, NY 13021.
What are the store hours for Victra in Auburn, NY?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup services for customers.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa payments.
Does Victra provide services like new lines and Fios Home Internet?
Yes, Victra offers services including new lines, device upgrades, new devices, accessories, and Fios Home Internet.
Is there free Wi-Fi available at the Victra store?
Yes, Victra provides free Wi-Fi to customers.
Can I recycle old electronics at Victra?
Yes, Victra offers recycling services for electronics.
What nearby stores and amenities can I visit when I come to Victra at 1626 Clark St Rd?
Nearby places include Verizon Authorized Retailer – GoWireless, CosmoProf for beauty supplies, Supercuts hair salon, GNC for vitamins, and Dollar Tree for discount shopping.
Are there dining options near Victra at 1626 Clark St Rd?
Yes, there are dining options nearby including It's Just Wings, Chili's Grill & Bar, and Casa Azteca Restaurante Mexicano and Cantina for Mexican cuisine.
Which nearby shopping centers and stores can I visit along with Victra in Auburn?
Customers can visit Fingerlakes Crossing shopping center, Kohl's department store, Ollie's Bargain Outlet, and The Home Depot for a variety of shopping needs.