Verizon

4.6
344 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Albion’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
214 West Ave, Albion, NY
14411, United States

Hours

Reviews

4.6
342 reviews
5 stars
282
4 stars
22
3 stars
7
2 stars
13
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Knowledgeable Staff

Many reviews highlighted the employees' expertise and ability to resolve issues effectively, providing thorough explanations and support.

Positive Experiences

Numerous customers reported having excellent experiences, often mentioning specific staff members who made their visits enjoyable.

Sales Pressure

Some customers noted that certain sales representatives were overly focused on selling additional products, which detracted from their experience.

Store Environment

The store was described as clean and organized, contributing to a pleasant shopping atmosphere.
  • RM
    r&p Moorhouse
    Oct 29, 2025
    5.0
    Tyler was awesome! And even more so on my follow up visit. He spent a great deal of time solving my problem and didn't try to sell me anything like other verizon retailers had. Everyone at the store was friendly and helpful.
  • JT
    Joseph Tauschek
    Sep 18, 2025
    5.0
    Carli was awesome!
  • CR
    Carol Recco
    Aug 22, 2025
    5.0
    Fabulous job , love it !! Great Salesman !!!
  • NJ
    Nate James
    Aug 6, 2025
    4.0
    Very good customer service
  • LL
    Larky Limbaring
    Jul 4, 2025
    5.0
    If only I could give a hundred stars, I rarely (rarely, being only once before this) leave a google review, but I must, since this is the place where I had my best customer experience. I don't ask for much as a costumer, if you say no then I'll say okay but I've never heard TYLER say no, he went above and beyond! I can say I've never really seen anyone going above and beyond until now. Tyler is awesome, all the staff that a I encountered were awesome. Verizon might not help you but the people in this store definitely will.

Frequently Asked Questions About Verizon

What services does Verizon at 214 West Ave in Albion offer?

Verizon offers wireless plans, device upgrades, accessories, exclusive Verizon services, and bill payments in-store.

Which brands of smartphones can I upgrade or purchase at this Verizon store?

You can upgrade or buy smartphones from Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus at this Verizon location.