Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Albion’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
343 reviews
5 stars
283
4 stars
22
3 stars
7
2 stars
13
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and going above and beyond to assist with their needs.
Sales Experience
Many reviews highlighted seamless and positive experiences during the purchasing process, with staff providing thorough explanations and support.
Staff Recognition
Several customers specifically mentioned individual employees by name, indicating a strong appreciation for their service and expertise.
Store Environment
The store was described as clean and organized, contributing to a pleasant shopping experience.
Mixed Experiences
While most feedback was positive, there were a few mentions of issues with specific staff members and service inconsistencies.
- LBLinda BrooksDec 18, 20255.0Today Ty Joyles, Sales Consultant in the Albion store helped me with all my phone(s) concerns. He showed every quality a customer would want in a customer representative. He was knowledgeable, patient, caring, respectful, genuine, well spoken, and sincere. He went above and beyond my expectations. I felt reassured all my questions were answered with resolution. He eased all my concerns about my phone and my family’s phones. He deserves a great rating and review.
- GRGabe RondonNov 25, 20255.0I had an excellent experience buying a new phone and watch with Matt. This was by far the best service that I've ever had in the 20 years I've been a Verizon customer. The experience was seamless and I have nothing but great things to say about this location. Thank you Matt and Ty for everything!
- RMr&p MoorhouseOct 29, 20255.0Tyler was awesome! And even more so on my follow up visit. He spent a great deal of time solving my problem and didn't try to sell me anything like other verizon retailers had. Everyone at the store was friendly and helpful.
- JTJoseph TauschekSep 18, 20255.0Carli was awesome!
- CRCarol ReccoAug 22, 20255.0Fabulous job , love it !! Great Salesman !!!
Frequently Asked Questions About Verizon
What services does Verizon at 214 West Ave in Albion offer?
Verizon offers wireless plans, device upgrades, accessories, exclusive Verizon services, and bill payments in-store.
Which brands of smartphones can I upgrade or purchase at this Verizon store?
You can upgrade or buy smartphones from Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus at this Verizon location.
What are the operating hours of the Verizon store at 214 West Ave in Albion?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Do I need an appointment to visit the Verizon store?
No appointment is required; you can call ahead or stop by the store at your convenience.
What payment options are accepted at this Verizon store?
They accept American Express, Discover, Mastercard, and Visa credit cards for payment.
Does Verizon at 214 West Ave offer in-store or curbside pickup?
Yes, they provide both in-store pickup and curbside pickup services.
Are there places to eat near the Verizon store where I can grab a meal before or after my visit?
Nearby dining options include Dazzy Chicken Restaurant, Avanti's Pizza, Taco Bell, Mark's Pizzeria, and McDonald's for a variety of food choices.
Is there a car wash near Verizon at 214 West Ave if I want to get my car cleaned after shopping?
Yes, Classy Chassy Carwash is nearby and offers car wash and auto detailing services.
Can I visit a hardware store near the Verizon location for any home supply needs?
Albion Pro Hardware is close by, offering hardware and building supplies for your convenience.
Are there any health centers located near the Verizon store for medical services?
Yes, there is the Women’s Health Center and Oak Orchard Community Health Center nearby for medical consultations.