Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Albion’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Customers consistently praised the staff for being knowledgeable, helpful, and going above and beyond to assist with their needs.
Sales Experience
Many reviews highlighted seamless and positive experiences during the purchasing process, with staff providing thorough explanations and support.
Staff Recognition
Several customers specifically mentioned individual employees by name, indicating a strong appreciation for their service and expertise.
Store Environment
The store was described as clean and organized, contributing to a pleasant shopping experience.
Mixed Experiences
While most feedback was positive, there were a few mentions of issues with specific staff members and service inconsistencies.
LB
Linda Brooks
Dec 18, 2025
5.0
Today Ty Joyles, Sales Consultant in the Albion store helped me with all my phone(s) concerns. He showed every quality a customer would want in a customer representative. He was knowledgeable, patient, caring, respectful, genuine, well spoken, and sincere. He went above and beyond my expectations. I felt reassured all my questions were answered with resolution. He eased all my concerns about my phone and my family’s phones. He deserves a great rating and review.
GR
Gabe Rondon
Nov 25, 2025
5.0
I had an excellent experience buying a new phone and watch with Matt. This was by far the best service that I've ever had in the 20 years I've been a Verizon customer. The experience was seamless and I have nothing but great things to say about this location. Thank you Matt and Ty for everything!
RM
r&p Moorhouse
Oct 29, 2025
5.0
Tyler was awesome! And even more so on my follow up visit. He spent a great deal of time solving my problem and didn't try to sell me anything like other verizon retailers had. Everyone at the store was friendly and helpful.