Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Albany, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
381 reviews
5 stars
311
4 stars
12
3 stars
9
2 stars
8
1 star
41
- ZAZan AhmedAug 10, 20255.0This billy guy was a great help and really nice attitude. Truly loved how he took care of everyone. :)
- NFNancy FaleskiJul 27, 20255.0Knowledgeable and timely service that solved our problem and made us feel like valued customers!
- CTClaudia ThorntonMay 29, 20255.0Malika is very knowledgeable. She is a great help.
- TSTJ StefaniniNov 5, 20175.0Antaeus and Kenneth thank you for spending time out of your busy schedule helping us today with all our questions as we gear toward the next steps in our future with Verizon. You were extremely customer focused and the best Verizon store we have been in yet. A great balance of personality and professionalism. We look forward to doing business with you in the near future. TJ and Liz
- MRMichael RyanAug 10, 20175.0Awesome customer service. My phone became inoperable while out of town and I needed a new phone fast. Kristen, the first Verizon rep I dealt with, was fantastic. She tried to first salvage my phone and when that became impossible she showed me different options for a new phone. I then met managers Antaeus and Dena who were both extremely customer-focused and helped me make the right decision on a phone. Kristen made sure all my information for my old phone got transferred over and even was able to save the music that I had on the old phone. They spent more than hour and a half with me to make sure I got the right phone and that it was all installed properly. I left very impressed with the people at this location. As someone who's in business I'm not often that impressed. Thankfully this time I was.
Frequently Asked Questions About Verizon
What types of products does Verizon at 131 Colonie Center offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What are the store hours for Verizon in Albany, NY?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at Colonie Center provide in-store pickup services?
Yes, Verizon offers in-store pickup for online orders.
What payment options are accepted at this Verizon location?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there any delivery or repair services offered at Verizon in Albany?
No, this Verizon location does not offer delivery or service repair services.
What languages are spoken at the Verizon store in Albany?
The staff at Verizon speaks both English and Spanish.
How can I reach Verizon store at Colonie Center?
You can contact Verizon at +1 518-389-7300 or email Info@victra.com for inquiries.
Is there free Wi-Fi available at the Verizon store?
Yes, the store offers free Wi-Fi for customers.
What nearby dining options are available close to Verizon at Colonie Center?
Nearby dining options include G&T Cafe (Caribbean and Halal), Nori Japan (Asian cuisine), Arby's (fast food), Dunkin' (coffee shop), and Kane's Hot Dogs on Wheels (American hot dogs). These spots are great for grabbing a meal before or after visiting Verizon.
Are there other retail stores near Verizon at Colonie Center?
Yes, nearby retail stores include Zales (jewelry), Aéropostale (clothing), GameStop (video games), and Payless ShoeSource (shoes). Visitors can enjoy shopping at these locations in proximity to Verizon.
What services can I access near Verizon at Colonie Center for personal care?
Personal care services nearby include Paul Mitchell Focus Salon & Barbering, Andy the barber, and Simply Beautiful Soaps N Such (beauty and spa). These could complement your visit to Verizon if you're looking for grooming or beauty services.