Verizon

4.4
383 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Albany, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
131 Colonie Ctr, Albany, NY
12205, United States

Hours

Reviews

4.4
381 reviews
5 stars
311
4 stars
12
3 stars
9
2 stars
8
1 star
41
  • ZA
    Zan Ahmed
    Aug 10, 2025
    5.0
    This billy guy was a great help and really nice attitude. Truly loved how he took care of everyone. :)
  • NF
    Nancy Faleski
    Jul 27, 2025
    5.0
    Knowledgeable and timely service that solved our problem and made us feel like valued customers!
  • CT
    Claudia Thornton
    May 29, 2025
    5.0
    Malika is very knowledgeable. She is a great help.
  • TS
    TJ Stefanini
    Nov 5, 2017
    5.0
    Antaeus and Kenneth thank you for spending time out of your busy schedule helping us today with all our questions as we gear toward the next steps in our future with Verizon. You were extremely customer focused and the best Verizon store we have been in yet. A great balance of personality and professionalism. We look forward to doing business with you in the near future. TJ and Liz
  • MR
    Michael Ryan
    Aug 10, 2017
    5.0
    Awesome customer service. My phone became inoperable while out of town and I needed a new phone fast. Kristen, the first Verizon rep I dealt with, was fantastic. She tried to first salvage my phone and when that became impossible she showed me different options for a new phone. I then met managers Antaeus and Dena who were both extremely customer-focused and helped me make the right decision on a phone. Kristen made sure all my information for my old phone got transferred over and even was able to save the music that I had on the old phone. They spent more than hour and a half with me to make sure I got the right phone and that it was all installed properly. I left very impressed with the people at this location. As someone who's in business I'm not often that impressed. Thankfully this time I was.

Frequently Asked Questions About Verizon

What types of products does Verizon at 131 Colonie Center offer?

Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.

What are the store hours for Verizon in Albany, NY?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.