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VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsDog Day Care
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.4
459 reviews
5 stars
343
4 stars
51
3 stars
11
2 stars
12
1 star
42
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness, empathy, and compassionate handling of difficult situations, especially during end-of-life care for pets.
Friendly Staff
The majority of reviews highlighted the friendliness and professionalism of the staff, noting their willingness to help and provide thorough explanations.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about misdiagnoses, high prices, and inconsistent service, indicating a divide in customer satisfaction.
Efficient Service
Several reviews mentioned quick appointment scheduling and minimal wait times, contributing to a generally positive perception of the clinic's efficiency.
Communication Issues
Some customers reported problems with communication, including lack of follow-up and disorganization regarding appointments and treatment plans.
- SMSophia Marie1 day ago5.0I would wholeheartedly choose no other vet to take my babies. This entire vet is filled with the most compassionate, smart, and supportive people I have come across in a veterinary business. They are extremely professional and very helpful. I have never been anxious or questionable about a visit. If you’re considering establishing please do. Thank you to this wonderful vet and their team ❤️
- CLCraig LopezDec 24, 20251.0I am writing to formally express my disappointment regarding how my dog Molly’s recent appointment was handled by Vet Angela Vraken. When I scheduled the appointment over the phone, I was told it was set for 9:00 AM. I later received a courtesy email confirming the appointment window as 9:00–9:30 AM. Unfortunately, I mistakenly focused on the 9:30 portion of that window. That said, I left work at 9:00 AM, during heavy rain, and arrived at your office at 9:15 AM, which was still within the confirmed appointment window. There was not one person in the waiting room, no visible patients being assisted, and no cars in the parking lot. Your staff weighed my dog and placed us in an exam room, which led me to believe we would still be seen. Shortly afterward, an assistant came in and asked to review the confirmation email. I acknowledged my mistake in initially focusing on the 9:30 time; however, the email clearly stated a 9:00–9:30 AM window, and I was present at 9:15. I was then asked if I could return on Friday, which I explained I could not, as I had already brought my dog to work and left work specifically for this appointment. A short time later, the assistant returned and informed me that my dog would not be seen. I want to note that I regret being short with the assistant, as she was simply relaying the decision. However, under the circumstances—my arrival within the appointment window, the empty office, and the absence of other patients—this dismissal made me feel as though Vet Vraken was simply pulling a power move rather than spending the 10 minutes to give me dog her shots.
- KBK BDec 15, 20255.0Brought my cat here to get a check up and update her shots. Couldn't be happier the level of service provided here. Every person that works there is awesome. I would recommend this location to anyone in Reno looking for the best of the best for their pets.
- AMAdam MentzerNov 6, 20255.0VCA A Plus took such great care of my Boxer. He's a little high maintenance, but they were so patient and accommodating. They took the stress out of what are often difficult vet visits. The easy communication and follow-ups were much appreciated. I highly recommend Dr. April and the whole team!
- RDRobin DouglasSep 27, 20255.0They are all wonderful to my dog Gypsy and we feel like family in there. Gypsy loves going to the vet and getting weighed which we don't have to have an appointment for!
Frequently Asked Questions About VCA A Plus Animal Hospital
What types of animals does VCA A Plus Animal Hospital treat?
VCA A Plus Animal Hospital treats cats, dogs, avians, exotics, pocket pets, pot-bellied pigs, rabbits, and reptiles.
What are the operating hours of VCA A Plus Animal Hospital?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Where is VCA A Plus Animal Hospital located?
It is located at 7450 Longley Lane, Reno, NV, 89511, USA.
What payment options are accepted at VCA A Plus Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What veterinary services does VCA A Plus Animal Hospital provide?
Services include advanced dental care, cardiology, digital radiology, general and orthopedic surgery, pet grooming and boarding, vaccinations, spay and neuter, and more.
Does VCA A Plus Animal Hospital follow any health and safety protocols?
Yes, they have health and safety protocols based on healthcare best practices and comply with state and local regulations.
How can I contact VCA A Plus Animal Hospital?
You can call their local phone number at +1 775-852-4300 or their main phone at +1 775-636-6791.
Are there any nearby veterinary or animal services near VCA A Plus Animal Hospital?
Yes, A-Plus Animal Hospital is nearby, providing additional medical services for pets.
What nearby dining options are available when visiting VCA A Plus Animal Hospital?
Nearby restaurants include Rickshaw Sushi, Umi Sushi, Wheatberry Baking Company, Tacos Tijuana Cantina, and Cafe de Thai, which you can visit before or after your appointment.
Are there any beauty or wellness salons near VCA A Plus Animal Hospital?
Yes, nearby options include Tribe Salon, Arosa Aesthetics, Beleza Eterno Medical Aesthetics, The Massage Woman, Hair by Tatyana, and Mandicures, perfect for some pampering around your visit.