Many customers praised the staff for their kindness and empathy during difficult times, especially when dealing with end-of-life decisions for their pets.
Friendly Staff
The majority of reviews highlighted the friendliness and professionalism of the staff, making customers feel welcomed and valued.
Mixed Experiences
While many customers had positive experiences, some reported issues with misdiagnosis and high prices, indicating inconsistency in service quality.
Effective Communication
Customers appreciated the clear communication regarding treatment options and follow-ups, although some noted lapses in promised information.
Long Wait Times
Several reviews mentioned long wait times for appointments, which detracted from the overall experience.
AM
Adam Mentzer
Nov 6, 2025
5.0
VCA A Plus took such great care of my Boxer. He's a little high maintenance, but they were so patient and accommodating. They took the stress out of what are often difficult vet visits. The easy communication and follow-ups were much appreciated. I highly recommend Dr. April and the whole team!
RD
Robin Douglas
Sep 27, 2025
5.0
They are all wonderful to my dog Gypsy and we feel like family in there. Gypsy loves going to the vet and getting weighed which we don't have to have an appointment for!
GT
Gary Thomas
Sep 26, 2025
5.0
My cat pancake got pancaked, they were very gracious and taking him in. Because I’m a regular there, they didn’t charge me for the cremation. The doctors and staff are very friendly and have a lot of empathy.
LL
Les
Aug 24, 2025
5.0
We recently took our cats here for their annual exams and vaccines. VCA is a great place! They always take great care of our cats and make sure they are in great shape.
VP
Vox Populi
Jun 17, 2025
1.0
Not very impressed with one of the staff members here - lingenfelter or something similar
Big thumbs down
Frequently Asked Questions About VCA A Plus Animal Hospital
What types of animals does VCA A Plus Animal Hospital treat?
VCA A Plus Animal Hospital treats cats, dogs, avians, exotics, pocket pets, pot-bellied pigs, rabbits, and reptiles.
What are the operating hours of VCA A Plus Animal Hospital?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Where is VCA A Plus Animal Hospital located?
It is located at 7450 Longley Lane, Reno, NV, 89511, USA.
What payment options are accepted at VCA A Plus Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What veterinary services does VCA A Plus Animal Hospital provide?
Services include advanced dental care, cardiology, digital radiology, general and orthopedic surgery, pet grooming and boarding, vaccinations, spay and neuter, and more.
Does VCA A Plus Animal Hospital follow any health and safety protocols?
Yes, they have health and safety protocols based on healthcare best practices and comply with state and local regulations.
How can I contact VCA A Plus Animal Hospital?
You can call their local phone number at +1 775-852-4300 or their main phone at +1 775-636-6791.
Are there any nearby veterinary or animal services near VCA A Plus Animal Hospital?
Yes, A-Plus Animal Hospital is nearby, providing additional medical services for pets.
What nearby dining options are available when visiting VCA A Plus Animal Hospital?
Nearby restaurants include Rickshaw Sushi, Umi Sushi, Wheatberry Baking Company, Tacos Tijuana Cantina, and Cafe de Thai, which you can visit before or after your appointment.
Are there any beauty or wellness salons near VCA A Plus Animal Hospital?
Yes, nearby options include Tribe Salon, Arosa Aesthetics, Beleza Eterno Medical Aesthetics, The Massage Woman, Hair by Tatyana, and Mandicures, perfect for some pampering around your visit.