Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
464 reviews
5 stars
390
4 stars
19
3 stars
11
2 stars
11
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees like Julio, Eddy, and Wendy for their exceptional service.
Efficiency
Many reviews noted quick service and efficient problem-solving, with customers often leaving satisfied after short wait times.
Knowledgeability
Staff members were frequently described as knowledgeable about products and services, providing clear explanations and assistance.
Mixed Experiences
While many customers had positive experiences, some reported issues with rude service or lack of assistance, indicating inconsistency in customer care.
Store Environment
The store was generally described as welcoming, though some customers experienced frustration with long wait times or crowded conditions.
- TLTamas LorinczNov 12, 20255.0Great service! Eddy was really helpful and friendly. Made my phone upgrade seamless!
- ARAmritha RNov 8, 20255.0I received the best customer service. Great experience buying my new phone at Verizon. Adrian was the staff who was very helpful and patient. The whole process was smooth, clear and customer focused. Thank you Amritha
- SSSimon SiumOct 17, 20255.0Great service very friendly 👏
- NBNick BerarSep 26, 20255.0Julio went above and beyond the call of duty no more than anybody else including 3 hours in tech support over phone.
- DRDavid RodriguezSep 20, 20255.0Navi and Julio were fantastic, they made sure I got everything i needed without over paying! Will be coming here for all my phone and internet needs from now on! They took almost an hour with me just making sure it was all good and I couldn't be happier!
Frequently Asked Questions About Verizon
What products does the Verizon store at 4780 W Tropicana Avenue offer?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Apple, Samsung, and Google.
What are the operating hours of the Verizon store in Las Vegas?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store offer in-store pickup?
Yes, the store provides in-store pickup for orders.
What payment methods are accepted at this Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store provide device recycling services?
Yes, device recycling services are available at the store.
What languages are spoken at the Verizon store on W Tropicana Avenue?
The store staff can assist customers in English and Spanish.
How can I schedule an appointment or manage services for Verizon at this location?
You can use the 'My Verizon' app or visit their quick scheduling link online to manage appointments and services.
What nearby dining options can I visit before or after shopping at Verizon?
Nearby restaurants include Abyssinia Ethiopian Cuisine, Acapulco Grill, Panda Express, Habaneros Taco Grill, and McMullan's Irish Pub, offering a variety of cuisines from Ethiopian to Tex-Mex and pub fare.
Are there any beauty or spa services near the Verizon store?
Yes, Oasis Spa and Hana Salon and Spa are nearby where customers can enjoy beauty and spa treatments.
What nearby services can help me with automotive needs while visiting the Verizon store?
Nearby automotive services include Jiffy Smog (automotive repair), Chevron Station, Trop Stop Gas & Carwash, Sinclair gas station, and Blue Rhino Propane Exchange.