Verizon

3.8
344 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Las Vegas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7891 W Tropical Pkwy, Las Vegas, NV
89149, United States

Hours

Reviews

3.7
214 reviews
5 stars
110
4 stars
36
3 stars
13
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; some customers praised individual employees for their helpfulness and professionalism, while others reported poor service and lack of assistance.

Efficiency

Several reviews highlighted quick service and efficient problem resolution, particularly with phone activations and troubleshooting.

Staff Knowledge

Many customers appreciated the staff's knowledge and ability to assist with various issues, although some felt that certain employees lacked experience.

Appointment Issues

Numerous customers expressed frustration with the requirement for appointments, leading to long wait times and difficulty accessing services.

Overall Experience

While some customers had positive experiences and praised the staff, others reported dissatisfaction with service quality and store management.
  • OJ
    Orli J
    Oct 30, 2025
    5.0
    Walter at Verizon was amazing! He helped me activate my new phone quickly and made the whole process super easy. Even though it was right before closing, he was patient, friendly, and made sure everything was set up perfectly before I left. Great customer service, thank you, Walter!
  • NB
    nathan bacus
    Oct 22, 2025
    1.0
    The lazy workers ever If ur not there to pick up ur phone don't go here they won't help you one bit They sent me back and forth for days and canceled the order plus changed me a extra 69$
  • KM
    Kimberly Maxwell
    Oct 17, 2025
    5.0
    I was exchanging a defective router for my WiFi service. They were so efficient, fast, accommodating, pleasant. Easy and professional!
  • MV
    Marcó Ávila
    Aug 28, 2025
    5.0
    Eccelente
  • AC
    Angelo Chavez
    Aug 23, 2025
    1.0
    Only care about getting you an upgrade or new line. Zero customer service skills. If you aren’t buying a new phone they want nothing to do with you and will simply give you a long list of phone numbers to try.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Las Vegas?

The Verizon store in Las Vegas is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

What are the available options for receiving online orders from this Verizon store?

You can choose from in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available for your online orders.