Visit our store at Las Vegas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback is mixed; some customers praised individual employees for their helpfulness and professionalism, while others reported poor service and lack of assistance.
Efficiency
Several reviews highlighted quick service and efficient problem resolution, particularly with phone activations and troubleshooting.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with various issues, although some felt that certain employees lacked experience.
Appointment Issues
Numerous customers expressed frustration with the requirement for appointments, leading to long wait times and difficulty accessing services.
Overall Experience
While some customers had positive experiences and praised the staff, others reported dissatisfaction with service quality and store management.
OJ
Orli J
Oct 30, 2025
5.0
Walter at Verizon was amazing! He helped me activate my new phone quickly and made the whole process super easy. Even though it was right before closing, he was patient, friendly, and made sure everything was set up perfectly before I left. Great customer service, thank you, Walter!
NB
nathan bacus
Oct 22, 2025
1.0
The lazy workers ever
If ur not there to pick up ur phone don't go here they won't help you one bit
They sent me back and forth for days and canceled the order plus changed me a extra 69$
KM
Kimberly Maxwell
Oct 17, 2025
5.0
I was exchanging a defective router for my WiFi service. They were so efficient, fast, accommodating, pleasant. Easy and professional!
MV
Marcó Ávila
Aug 28, 2025
5.0
Eccelente
AC
Angelo Chavez
Aug 23, 2025
1.0
Only care about getting you an upgrade or new line. Zero customer service skills. If you aren’t buying a new phone they want nothing to do with you and will simply give you a long list of phone numbers to try.
What are the operating hours of the Verizon store in Las Vegas?
The Verizon store in Las Vegas is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What are the available options for receiving online orders from this Verizon store?
You can choose from in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available for your online orders.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online for convenience before visiting the Verizon store in Las Vegas.
Which mobile phone brands are available at the Verizon Las Vegas store?
The store offers brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon in Las Vegas offer business-related mobile products?
Yes, they provide business cell phones, mobile hotspots, tablets, and laptops to meet your business needs.
What services can I expect from Verizon in this location?
Verizon offers mobile plans, wireless internet plans, and voice plans.
How can nearby L&L Hawaiian Barbecue be convenient during a visit to Verizon?
After shopping at Verizon, you can enjoy a meal at L&L Hawaiian Barbecue, which is conveniently located nearby for a quick and tasty dining option.
Are there medical services close to Verizon in Las Vegas if I need them?
Yes, nearby medical services include Quest Diagnostics and Courtesy Dental & Orthodontics, useful if you need healthcare while in the area.
What dining options are available near the Verizon store for a casual meal?
Nearby choices include Jersey Mike's Subs for sandwiches, Red Robin Gourmet Burgers for classic American food, and Ichi Ramen House for Japanese cuisine.
Does Verizon accept debit cards and mobile NFC payments at their Las Vegas store?
Yes, Verizon accepts debit cards and mobile NFC payments; cash-only is not required.