VCA Decatur Animal Hospital

Reviews

• TC

  Tina Chapple

  Sep 11, 2025
  5.0
  Sandra is an amazing person. I'm not way anywhere easy to deal with. That's just who i am. If you know you know. Any ways this ain't about me this is about Sandra. Talk about someone who knows how to talk to somebody who is freaking out who is not taking a deep breath and thinking things out. Especially when you're thinking about your animal who you see at your child. And just going crazy and how soft and calm your voice is really made a difference and I want to say thank you so much for how you treated me on the phone and how you you put things into a different perspective for me I really appreciate your kindness we need more people out here in this world like you maam.
• TC

  Tina Chapple

  Sep 11, 2025
  5.0
  I just want to start out by saying, I am no easy person to deal with especially if something is wrong and I have anxiety, and I'm having all these or racing thoughts, and I'm talking fast I don't know what I'm doing I'm just not thinking correctly I would like to give Sandra 10 star rating because she knows how to talk to a person like me who needs to just calm down and take a deep breath and not overwhelm myself I just really want to say thank you for all your help you did right now and I can't wait until my appointment on the 22nd. Your amazing.
• LL

  Lily luna

  Aug 1, 2025
  1.0
  ABSOLUTELY DO NOT GO TO THIS HOSPITAL FOR YOUR PETS!!! I have posted this from a different account from our original appointment for privacy reasons. I went due to the free first appointment promo for my elderly cat. She currently was not presenting any major symptoms but we did bring up some concerns and was told during our first appointment she may have multiple possible severe conditions. Although we acknowledged her age contributing to these factors we were baffled at the possibly that she had irreversible damage. We were quoted over $1,000s of tests and were told it was urgent and she could possibly be in critical condition. Of course my family was worried but could not afford such a high cost with CareCredit, the next day we took her to another vet for a second opinion and were told she had absolutely no health issues or were even close to the suggested conditions given by the vets at this hospital. The cost was much lower at multiple different hospitals across Las Vegas for the same tests when I had called around. The stress, time, money and heartbreak WAS NOT WORTH THE FIRST FREE APPOINTMENT. Please support some of the smaller and honest animal hospitals here in Las Vegas!!!!!! Update: The generic reply even though I stated I am commenting from another account should tell you enough about how they read their reviews. Months later, my cat is healthy, happy and doing well! No health conditions or diseases as mentioned from this hospital, again I cannot recommend this hospital at all!!!
• SP

  shellie petty

  Jun 20, 2025
  1.0
  $65 for a flu vaccine?
• IC

  Ivan Cervantes

  Jul 9, 2019
  1.0
  I wish I could give zero stars. First of all after adopting our pet from the shelter last week we recieved a call from this vet to schedule an appointment. After coming to our appointment they asked if we had brought the shelter paperwork which they never told me I would need. After wasting that day I chose to reschedule with them again. This time we had our appointment set to noon but we got there about 10 minutes earlier in case we had to fill out paperwork. After waiting 30 minutes and seeing countless other people get seen before us we decided to ask the receptionist if they had a status on how much longer we would have to wait. She sarcastically said "that she could not hear the doctor in the back room so she did not know how much longer we had to wait." A professional front staff could have said something more along the lines of "I don't know at this time but I can check for you." After hearing her response we were pretty upset because we have been waiting over 30 minutes with no status. After all that we still decided to wait another 10 minutes, we finally decided to leave after we saw another person get called up before us who had walked through the door 40 minutes after us. I have seen another review from another family who had brought their pet from the shelter here and encountered a similar situation. So it is obvious they do not care about your time if your are bringing your pet for the free check up. AVOID THIS PLACE. Do Not Waste Your Time here like they did to us. I have no idea why the shelter partners up with a place like this. It is shameful.

Frequently Asked Questions About VCA Decatur Animal Hospital