Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1302 Mountain City Highway in Elko, NV 89801
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
365 reviews
5 stars
322
4 stars
33
3 stars0
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.
Staff Expertise
Many reviews highlight the staff's ability to assist with technical issues and phone setups, showcasing their expertise.
Positive Atmosphere
Customers frequently mention a welcoming and positive atmosphere in the store, contributing to a pleasant shopping experience.
Efficiency
Several customers noted quick service and efficient handling of their needs, particularly during phone upgrades and setups.
Mixed Experiences
While most feedback is positive, there are a few negative comments regarding service delays and issues with staff attitude.
- AVAlex Vijarro4 days ago5.0Virginia was amazing! She was super helpful process was super fast and easy! Thankyou Virginia for helping me get my iPhone 17 on verizon!
- DWDave WendrichNov 14, 20251.0Terrible customer service, I wouldn’t go there again
- AHAtwell HuntleyOct 28, 20255.0They are great to work with very good help
- GBGlenn BadertscherSep 29, 20255.0Very helpful an friendly
- DLDaniel LienSep 17, 20255.0Very friendly and very helpful. They transferred all my stuff from my old phone to the new one and helped set it up.
Frequently Asked Questions About Verizon
What types of mobile devices and brands can I find at Verizon in Elko, NV?
At Verizon in Elko, NV, you can find the latest mobile phones and accessories from top brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for the Verizon retailer located at 1302 Mountain City Highway?
The Verizon store at 1302 Mountain City Highway in Elko is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store offer any pickup services for orders?
Yes, the store offers both in-store pickup and curbside pickup services.
Can I make payments with credit cards at this Verizon store?
Yes, the store accepts American Express, Discover, MasterCard, and Visa, as well as cash payments.
Is the Verizon store in Elko wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with mobility needs.
What is the best way to contact the Verizon store in Elko?
You can contact them by phone at +1 775-753-4202 or via email at elko.nv@russellcellular.com.
Does the Verizon store require appointments for customer visits?
No, appointments are not required; customers can visit during normal business hours.
Are there any nearby electronic or mobile phone stores near the Verizon location in Elko?
Yes, nearby mobile phone stores include 'Russell Cellular', 'Verizon', and '2 Brothers Verizon Wireless', making it convenient to compare options and services in the area.
What local conveniences can I find near the Verizon store that might be helpful during my visit?
Nearby you can find 'Family Dollar' for discount shopping and groceries, 'On The Run - Convenience Store' for quick snacks, and 'Shell' gas station with car wash services.
Are there any recreational or community places near the Verizon store in Elko where I can visit before or after shopping?
Yes, 'Angel Park', a local park and landmark, is nearby, providing a nice spot to relax or enjoy outdoor activities before or after your visit.