About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Elko, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
198 reviews
5 stars
166
4 stars
12
3 stars
8
2 stars0
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism during their visits.
Knowledgeable Staff
Numerous reviews highlighted the associates' expertise in assisting customers with phone upgrades and service plans.
Positive Experiences
A significant number of customers reported having great experiences, often mentioning specific employees who provided exceptional service.
Long Wait Times
Some customers noted that wait times could be lengthy, although they acknowledged that staff were busy helping other customers.
Mixed Reviews
While many reviews were positive, there were a few negative experiences regarding service quality and communication.
- TGTanner GillumNov 3, 20255.0Perfect fast service lizy did a great job!
- SSSimon SchaffnerNov 3, 20255.0Was helped out by Lizzie. Great service, and very friendly.
- JJJerri JonesNov 2, 20255.0Liz was very helpful and knowledgeable the phones and plans available.
- JPJason PayneOct 11, 20255.0Austin took excellent care of me today at the Elko store, while deciding which iPhone to buy—he took care of all aspects of the transaction and I left an extremely satisfied customer.
- JCJeremy ColucciJul 21, 20255.0Excellent customer service gave me the best help available was very patient and kind answering all my concerns definitely going back.
Frequently Asked Questions About Verizon
What kind of products and brands does Verizon in Elko, NV offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection, featuring brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the operating hours of the Verizon store at 2715 Argent Ave, Elko?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Elko offer in-store pickup for orders?
Yes, the store provides in-store pickup services for your convenience.
Which payment methods are accepted at the Verizon Authorized Retailer in Elko?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store provide options for device recycling?
Yes, Verizon in Elko offers electronics recycling services.
How can I contact the Verizon Elko store?
You can reach them by phone at +1 775-777-1717 or via email at Info@victra.com.
Are there nearby places where I can eat before or after visiting Verizon in Elko?
Yes, nearby restaurants include 9 Beans and a Burrito, Jimmy John's, Papa Murphy's, McDonald's, and Cinnabon, offering options from Tex-Mex to fast food and bakery items.
Can I use public transit or visit nearby entertainment venues around Verizon in Elko?
While specific transit stations aren't listed, you can visit nearby entertainment venues such as Luna Event Venue which hosts concerts and events.
Are there any nearby personal care services close to the Verizon store?
Yes, personal care services nearby include Mindy Carter Hair, Angelic Aesthetics, The Mane Salon, TL Nails, and Toucan Tan for beauty and spa needs.
What languages are supported at the Verizon Authorized Retailer in Elko?
The store supports both English and Spanish to assist customers.