Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Carson City, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Nick, Jesse, and Shoshana for their exceptional service.
Store Experience
Several reviews mentioned positive experiences with the store environment, noting friendly staff and efficient service, although some customers reported long wait times.
Product Issues
Some customers expressed dissatisfaction with product performance and issues related to service plans, including miscommunication about promotions and activation fees.
Mixed Reviews
While many customers had great experiences, a few expressed frustration with the service and product offerings, indicating a need for improvement in certain areas.
TH
Tiger Hitcher
Dec 23, 2025
5.0
Sean was the most helpful gentleman and highly recommended him to help you with all of your cellphone and Internet need when it comes to Verizon
JP
Jesus Pintor
Dec 1, 2025
5.0
Awesome, it’s was slow for them but for me at-least got in first in line. One from Reno summit mall. I waited 30 minutes, so I went to different store. Funny right lol.
AB
Ariel Borgman
Oct 30, 2025
5.0
Jesse Diaz was super helpful!!! He was very patient with “us old folks!” He deserves a raise!
AH
Annette Hutchinson
Oct 28, 2025
4.0
Better than T mobile in my opiniin.. but litsa mistakes and broken phones
CO
Carol ODZ
Oct 23, 2025
5.0
I couldn’t appreciate the gentleman at the store more. My iPhone was stuck in a recovery mode, and Nick was able to restore it entirely. The other associate in the store periodically checked on me and my phone to make sure we were on the right track and Nick was able to multitask and help other customers at the same time as helping me and my phone. He was very professional and sent me on my way with a fully working phone again. Thank you so much Nick!