Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 4024 N Prince St in Clovis, NM 88101
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
383 reviews
5 stars
290
4 stars
33
3 stars
15
2 stars
7
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their exceptional customer service, highlighting individuals like Carlos, Randall, and Devon for their helpfulness and knowledge.
Professionalism
While many reviews commended the professionalism of staff, there were notable complaints about unprofessional behavior from some employees, particularly regarding inappropriate interactions.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, with many noting that representatives provided clear explanations and helpful recommendations.
Mixed Experiences
Several reviews indicated a mix of experiences, with some customers reporting excellent service while others faced issues with staff responsiveness and honesty.
Store Environment
Feedback on the store environment was varied, with some customers finding it welcoming and others describing it as uninviting or poorly stocked.
- DBDavid Briseno2 days ago5.0Great customer service
- AAAshishSep 23, 20255.0Great service from Carlos! Got me the perfect device at a great price!
- TMTess MocikSep 4, 20255.0Y’all…go see Carlos and Patricia. Whatever they are getting paid-it’s not enough. I’ve been here setting up a new phone and the patience and grace they’ve shown people is unmatched. People that don’t deserve it-mind you! My eye is twitching listening to how much people are complaining and they are not even phased! Showing such kindness and patience and being more helpful than I’ve seen all over the country (and I’ve lived everywhere). 10/10
- FGfabian groffAug 18, 20255.0Very helpful and friendly. Made my day.
- RURobin UriosteAug 7, 20255.0Jordan Heenan was the most intelligent, helpful, knowledgeable, and attentive Verizon representative I have ever dealt with in 20 years. I went in with several different issues and she solved each one quickly and completely. She was AMAZING. I highly recommend this Verizon store.
Frequently Asked Questions About Verizon
Where is the Russell Cellular Verizon store located in Clovis, NM?
The Russell Cellular Verizon store is located at 4024 N Prince St, Ste A, Clovis, NM 88101.
What are the operating hours of the Russell Cellular Verizon store in Clovis?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Which brands of mobile phones and accessories does Russell Cellular offer?
Russell Cellular offers brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
What payment options are accepted at the Russell Cellular Verizon store?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Russell Cellular provide in-store and curbside pickup services?
Yes, the store offers both in-store pickup and curbside pickup services.
How can customers schedule a service or manage their account with Russell Cellular?
Customers can use the 'My Verizon' app to schedule services and manage their accounts. The app is available on the App Store.
What types of products and services are available at Russell Cellular?
They offer wireless service, mobile service, home phone service, home internet, smartphones, tablets, accessories, smartwatches, and prepaid options.
Are there any nearby places where I can enjoy food or coffee before or after visiting Russell Cellular?
Nearby dining options include RibCrib BBQ, Denny's, Starbucks, Del Taco, and Blake's Lotaburger, where you can enjoy American, breakfast, coffee, Mexican, and fast food cuisine.
What nearby stores can I visit for fashion or beauty supplies around Russell Cellular?
Close by are Cato Fashions for women's clothing, Sally Beauty for hair and cosmetic supplies, and Pretty Nail and Supercuts salons for beauty services.
Where can I find nearby essential services such as banking or pet needs near Russell Cellular?
Wells Fargo ATM is nearby for banking needs, and Petsense and Pet Sense are pet stores close to Russell Cellular for pet supplies.