VCA Town and Country Animal Hospital

4.3
221 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
VCA Town and Country Animal Hospital is proud to be serve the Albuquerque, Los Ranchos, Corrales, Bernalillo, Rio Rancho and surrounding areas. We maintain the highest AAHA (American Animal Hospital Association) standards. Offering preventive care, wellness programs, nutrition counseling, basic or advanced dentistry, ultrasound, hands free radiology, and soft tissue surgery. Same day appointments, walk-ins and drop-off appointments available. We also offer boarding for dogs and cats at our fully renovated boarding facility. From puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, licensed veterinary technicians, and caring support staff look forward to caring for your pet at every stage of their life.

Location

VCA Town and Country Animal Hospital
8414 4th Street, NW, Albuquerque, NM
87114, United States

Hours

Reviews

4.3
221 reviews
5 stars
165
4 stars
15
3 stars
6
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff and veterinarians for their compassionate and attentive care towards pets and their owners.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly with front desk staff and appointment scheduling.

High Costs

Numerous customers expressed concerns about high prices for services and perceived upselling of unnecessary treatments.

Mixed Experiences

While many had positive experiences, some customers reported negative interactions with specific staff members, leading to dissatisfaction.

Emergency Services

The clinic received commendations for their ability to handle emergency situations and provide prompt care.
  • LB
    Laura Bourdier
    Oct 15, 2025
    2.0
    My issue is with the Care Club plan. I 100% regret agreeing to this.
  • AT
    Amalishe Tambala
    Aug 7, 2025
    5.0
    Everyone is extremely friendly and treat our fur babies like their own! Though our dogs whine in the car, they are excited to be seen!
  • DM
    Don McDaniel
    Aug 5, 2025
    5.0
    This place not only cares for your pet, but they also care for you. Fantastic place to take your pets to
  • MM
    Michael Martinez
    Jul 19, 2025
    1.0
    The veterinarian's here are absolutely amazing and the service is rather prompt and excellent; however, this review would be five stars if it wasn't for the rude, disrespectful, and outright crass receptionist/customer service representative yelling at and degrading her coworker in such an inhuman way. Christina (I think that was her name) needs to learn humility, empathy, and respect towards others. Using disgusting language towards her coworker and reprimanding her in that manner was outright vile and unprofessional, especially with clients and patients in the lobby. If she speaks that way towards her coworker, I could only imagine how she speaks with and treats clients. The poor blue haired girl was teary eyed and visibly distraught by what was said to her. If this is the behavior and conduct promoted within the workplace that is absolutely unacceptable. Thank you to all the vets and the other receptionists that were kind and professional, but unfortunately I'll be taking my business and my pet elsewhere.
  • MM
    Mikhala Murphy-Clah
    Jul 1, 2025
    5.0
    I had a bad experience at a different vet and was so scared to take my cat anywhere else. My cat is my entire world and I truly respect the compassion and kindness from VCA Town and Country. Treating my baby as their own with the best care! I drive in from Bernalillo just to come to this location!

Frequently Asked Questions About VCA Town and Country Animal Hospital

What types of pets does VCA Town and Country Animal Hospital care for?

VCA Town and Country Animal Hospital provides care for cats and dogs.

What are the regular operating hours of VCA Town and Country Animal Hospital?

The hospital is open Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 7:30 AM to 12:00 PM. It is closed on Sundays.