Visit our store at Woodbridge for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Numerous reviews highlighted extremely poor customer service, with staff being rude, unprofessional, and unhelpful.
Staff Knowledge
Many customers reported a lack of technical knowledge among staff, leading to unresolved issues and misinformation.
Positive Experiences
A few customers praised specific employees for their exceptional service, indicating that there are capable staff members amidst the overall negative feedback.
Store Environment
Several reviews mentioned a chaotic store environment, with employees appearing disengaged and more focused on personal matters than assisting customers.
Management Issues
Customers expressed dissatisfaction with management, citing a lack of accountability and poor leadership contributing to the overall negative experience.
DR
Diana Ramos
4 days ago
1.0
Recently switched over to Verizon and after visiting this store I feel disgusted. The gentleman who pretended to help me for 1.5 seconds walked away and did nothing for us. Horrible customer service!!!
CC
Carmela Coppeto
Oct 21, 2025
1.0
This is the most unprofessional store I have been in...Rude..RUDE RUDE..I walked in said and the associate instead of saying I'm logging in give me a minute and I'll be right with you.. didn't even look at me and I had to ask him do you have time for me and he walked away and said now I'm not helping you... the other associate.. and I use that term loosely... looked down at me and when explaining things to me kept saying Ma'am in aVERY CONDESCENDING MANNER. AND DIDN'T HELP ME AT ALL.. You people have no accountability for being RUDE and unprofessional to customers......And after reading most of your reviews most people agree
CR
Christopher Rosas
Oct 3, 2025
1.0
Pésimo, mala atención. La gente de ahí no sabe lo que hace, si necesitas ayuda ve a otro lugar.
KM
Katy María
Oct 3, 2025
1.0
Esta tienda es una basura, la única que habla español no sabe ni lo que hace ni lo que es el servicio al cliente. No se las recomiendo.
VL
Vivian Luna
Sep 26, 2025
1.0
So VERY unprofessional and unprofessional and uncaring. I walk in the store a girl slumped in a chair chewing gum like a cow says can I help you.. I said I'd like to upgrade my phone. What do you want? Help and recommendations. Chewing like a cow. I left!
The Verizon store is located at 302 Woodbridge Ctr Dr, Woodbridge, NJ 07095.
What are the Verizon Woodbridge store hours?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones are available at Verizon Woodbridge?
Verizon Woodbridge offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Woodbridge offer online order pickup?
Yes, you can buy online and pick up your order in store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an in-store appointment at Verizon Woodbridge?
Yes, you can schedule an in-store appointment through the My Verizon app or their website for a convenient shopping experience.
What payment methods does Verizon Woodbridge accept?
They accept checks, debit cards, mobile NFC payments, and do not require cash only transactions.
What types of services does Verizon Woodbridge provide?
They offer mobile plans, wireless internet plans, voice plans, and Fios Internet plans.
Are there dining options near Verizon Woodbridge?
Yes, nearby dining options include Burger King, Cinnabon, Smoothie Factory, Applebee's Grill + Bar, Starbucks, Cold Stone Creamery, and Dave & Buster's.
Where can I shop for shoes and clothing near Verizon Woodbridge?
Nearby clothing and shoe stores include Shoe Dept. Encore, Foot Locker, PS From Aeropostale, Vans, Aéropostale, Zumiez, Steve Madden, and Victoria's Secret.
Are there other tech or mobile stores near Verizon Woodbridge?
Yes, nearby options include The Fix, which offers IT service and computer repair, and Victra, a Verizon authorized retailer.