Verizon

3.7
496 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Woodbridge for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
302 Woodbridge Ctr Dr, Woodbridge, NJ
07095, United States

Hours

Reviews

3.5
357 reviews
5 stars
180
4 stars
41
3 stars
26
2 stars
15
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unprofessional, and unhelpful.

Staff Knowledge

Many customers reported a lack of technical knowledge among staff, leading to unresolved issues and misinformation.

Positive Experiences

A few customers praised specific employees for their exceptional service, indicating that there are capable staff members amidst the overall negative feedback.

Store Environment

Several reviews mentioned a chaotic store environment, with employees appearing disengaged and more focused on personal matters than assisting customers.

Management Issues

Customers expressed dissatisfaction with management, citing a lack of accountability and poor leadership contributing to the overall negative experience.
  • DR
    Diana Ramos
    4 days ago
    1.0
    Recently switched over to Verizon and after visiting this store I feel disgusted. The gentleman who pretended to help me for 1.5 seconds walked away and did nothing for us. Horrible customer service!!!
  • CC
    Carmela Coppeto
    Oct 21, 2025
    1.0
    This is the most unprofessional store I have been in...Rude..RUDE RUDE..I walked in said and the associate instead of saying I'm logging in give me a minute and I'll be right with you.. didn't even look at me and I had to ask him do you have time for me and he walked away and said now I'm not helping you... the other associate.. and I use that term loosely... looked down at me and when explaining things to me kept saying Ma'am in aVERY CONDESCENDING MANNER. AND DIDN'T HELP ME AT ALL.. You people have no accountability for being RUDE and unprofessional to customers......And after reading most of your reviews most people agree
  • CR
    Christopher Rosas
    Oct 3, 2025
    1.0
    Pésimo, mala atención. La gente de ahí no sabe lo que hace, si necesitas ayuda ve a otro lugar.
  • KM
    Katy María
    Oct 3, 2025
    1.0
    Esta tienda es una basura, la única que habla español no sabe ni lo que hace ni lo que es el servicio al cliente. No se las recomiendo.
  • VL
    Vivian Luna
    Sep 26, 2025
    1.0
    So VERY unprofessional and unprofessional and uncaring. I walk in the store a girl slumped in a chair chewing gum like a cow says can I help you.. I said I'd like to upgrade my phone. What do you want? Help and recommendations. Chewing like a cow. I left!

Frequently Asked Questions About Verizon

Where is the Verizon store located in Woodbridge?

The Verizon store is located at 302 Woodbridge Ctr Dr, Woodbridge, NJ 07095.

What are the Verizon Woodbridge store hours?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.