Visit our store at Woodbridge for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Numerous reviews highlighted poor customer service, with staff being unprofessional, dismissive, and unhelpful.
Staff Attitude
Many customers reported rude and indifferent attitudes from employees, contributing to a negative experience.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
Store Management
Several reviews criticized store management for lack of support and accountability, leading to unresolved customer issues.
BB
Bill Blair
Jan 3, 2026
3.0
Long wait and no product in stock
XZ
Xuena Zhang
Dec 15, 2025
1.0
Me and my friend went to different stores and tried to solve same issue at almost same time. The guy in this store was not welling to help. What I got from him is NO, we can’t do. NO, we don’t do. Call the customer service. Whereas my friend’s store provided very friendly and professional support solved our issues. I mean you know what I’m talking. Insane. Waisted my time and I got bad altitude from them for no reason.
CY
coretta young
Dec 11, 2025
1.0
I would not recommend coming to this location. After visiting the store TWICE yesterday, it seemed as though most of the employees that work there could not be bothered - no greeting when customers arrive, sitting around a table all on their tablets/phones joking with each other (and jokes they probably shouldn't be saying in front of customers), no real effort in giving customers guidance to rectify issues. I left this location with no resolve but ended up at the 851 St. Georges Ave. location today, where an employee was able to help me within a half hour.
RP
Robert Palluzzi
Dec 6, 2025
1.0
Went to the Verizon store tonight. The people that work there are unprofessional as I walked in. Everybody was sitting down. Nobody stand up to greet me. I asked a few questions about my new phone and they told me to go to the Apple store. Four people sitting down doing nothing definitely unprofessional. Do not go to that store. I am a customer for 20 years with Verizon. They said their Wi-Fi slow and it will take two or three hours to transfer my phone. Unprofessional people unprofessional store. That’s why that store has bad ratings. Horrible store horrible people must be retrained or fired.
AA
Andre
Dec 4, 2025
1.0
I read these reviews and thought “to each their own” but damn its very true how unprofessional and rude these people are working here. I come to upgrade my phone and just get help on that but they seemed bothered to even want to work.
Met a lady in the store who even rolled her eyes at me cause the verizon employee was ignoring her.
The Verizon store is located at 302 Woodbridge Ctr Dr, Woodbridge, NJ 07095.
What are the Verizon Woodbridge store hours?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones are available at Verizon Woodbridge?
Verizon Woodbridge offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Woodbridge offer online order pickup?
Yes, you can buy online and pick up your order in store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an in-store appointment at Verizon Woodbridge?
Yes, you can schedule an in-store appointment through the My Verizon app or their website for a convenient shopping experience.
What payment methods does Verizon Woodbridge accept?
They accept checks, debit cards, mobile NFC payments, and do not require cash only transactions.
What types of services does Verizon Woodbridge provide?
They offer mobile plans, wireless internet plans, voice plans, and Fios Internet plans.
Are there dining options near Verizon Woodbridge?
Yes, nearby dining options include Burger King, Cinnabon, Smoothie Factory, Applebee's Grill + Bar, Starbucks, Cold Stone Creamery, and Dave & Buster's.
Where can I shop for shoes and clothing near Verizon Woodbridge?
Nearby clothing and shoe stores include Shoe Dept. Encore, Foot Locker, PS From Aeropostale, Vans, Aéropostale, Zumiez, Steve Madden, and Victoria's Secret.
Are there other tech or mobile stores near Verizon Woodbridge?
Yes, nearby options include The Fix, which offers IT service and computer repair, and Victra, a Verizon authorized retailer.