Verizon

Reviews

• NS

  Neide Marcia Da Silva

  Oct 25, 2025
  5.0
  Muy buen trabajo excelente servicio
• MA

  Mir Ali

  Oct 13, 2025
  1.0
  Unprofessional
• JB

  Jessica Boelhower

  Jul 30, 2025
  1.0
  I never had any issues in the store until today. I immediately got on the phone with corporate and reported the store manager Mike and every associate that allowed him to treat me disrespectfully because I had a question on a Verizon perk that he didn’t know himself. Instead of be friendly, he got defensive and was rude. I’ll never go to this location. I have witnessed them be nasty to others in the past but o personally didn’t experience it until today. Horrible!
• RZ

  Ram Zam

  Jul 28, 2025
  5.0
  very kind
• PP

  Prachi Patel

  Jun 27, 2025
  1.0
  Extremely Unprofessional and Dismissive Staff — Proceed with Caution I visited this Verizon store today around 6:30 PM, fully prepared to switch my service to Verizon and potentially bring additional lines in the near future. Unfortunately, the experience I encountered was nothing short of frustrating and disappointing — a clear example of what poor customer service should not look like. Upon entering the store, the only staff member present appeared to be engaged in a personal video call, complete with AirPods in his ears. We patiently waited and then approached him, expecting at least a basic level of courtesy and professionalism. To our surprise, he barely acknowledged us. When we asked for help, he remained disengaged, uninterested, and offered no support whatsoever. Realizing he was not going to offer us any genuine assistance, we politely said, “You seem busy, we’ll come back later.” His response? A casual “okay,” with no effort to retain our business, reschedule an appointment, or even apologize for the inconvenience. This was not just a minor inconvenience — it was a reflection of extremely poor customer engagement and a complete disregard for new customers looking to invest their time and money into Verizon services. For a company of Verizon’s reputation, it’s alarming to see this level of indifference at a physical retail location. If you’re someone considering visiting this store for help, support, or service — especially with something as important as switching carriers — I highly recommend thinking twice. There are plenty of other Verizon locations and retailers that will treat your time and business with the respect it deserves. Verizon corporate should absolutely look into the quality of training, professionalism, and employee accountability at this location. First impressions matter — and this one was deeply disappointing.

Frequently Asked Questions About Verizon