Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Woodbridge, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.8
537 reviews
5 stars
322
4 stars
45
3 stars
35
2 stars
20
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their knowledge and helpfulness, while others were criticized for being unprofessional and dismissive.
Efficiency
Customers reported long wait times and inefficiencies in service, with some experiencing frustration over unresolved issues and poor communication.
Staff Knowledge
Several employees, particularly Yaritza, Jesse, and Noely, were noted for their expertise and ability to assist customers effectively.
Store Environment
The store environment received mixed feedback, with some customers appreciating the friendly atmosphere while others described it as disorganized and unwelcoming.
Problem Resolution
Many customers expressed dissatisfaction with the handling of their issues, citing a lack of accountability and ineffective solutions from staff.
- AHAmy HNov 4, 20255.0Very helpful staff, and they helped transfer everything from my old phone to new phone…which was a LOT.
- SPScott PiottiOct 7, 20255.0Knowledgeable and Efficient Customer Service! Thank you John!!
- JJJay JaySep 26, 20251.0“I recently moved from New York to New Jersey and visited this store to return my internet equipment. I was in line and waited patiently for my turn. However, after the first two customers, the employee named Bryan skipped me and attended the customer behind me, who was buying a phone. In the end, that customer didn’t even purchase the phone and just left. This experience was frustrating and disappointing, and I believe that customers should be treated in the order they arrive.”
- SSSamiha SaifSep 21, 20255.0They have good service
- MCMargarita CebulskiSep 17, 20255.0Leonor of Verizon Woodbridge location is very helpful and knowledgeable about the service I need in getting internet service.
Frequently Asked Questions About Verizon
What types of products does the Verizon store in Woodbridge, NJ offer?
The store offers wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What brands can I find at this Verizon Authorized Retailer?
You can find popular brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox and Mophie.
What are the store hours for the Verizon location at 851 St. Georges Ave?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does the Verizon store provide in-store pickup options?
Yes, the store offers in-store pickup services for products.
What payment options are accepted at the Verizon store?
The store accepts American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Which services are available at Victra Verizon Authorized Retailer in Woodbridge?
Services include new lines, upgrades, new devices, accessories, and Fios Home Internet.
What nearby places can I visit after shopping at the Verizon store?
You can visit The Shannon Rose Irish Pub for dining, St. George Crossing shopping center, or stop by Dunkin' for coffee and donuts.
Are there any pet-related services near the Verizon retailer?
Yes, nearby you can find PetSmart for pet supplies and Banfield Pet Hospital for veterinary services.
How can I reach the Verizon store in Woodbridge using nearby landmarks?
The store is conveniently located near St. George Crossing shopping center and The Shannon Rose Irish Pub, making it easy to find when visiting the area.
Does the Verizon store support multiple languages for customer service?
Yes, the store offers services in both English and Spanish to assist customers.