Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Wayne, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
219 reviews
5 stars
171
4 stars
11
3 stars
4
2 stars
4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Tarif, Alex, and Paul, highlighting their patience and knowledge.
Staffing Issues
Several reviews mentioned long wait times and inadequate staffing, leading to frustration among customers.
Negative Experiences
A number of customers reported poor service, including being ignored, receiving incorrect information, and feeling misled about pricing and promotions.
Mixed Reviews
While some customers had excellent experiences, others expressed dissatisfaction with the service quality and management practices.
- SHSharon Hughes2 days ago5.0What an awesome experience dealing with Jesus at Verizon. I strongly recommend the in person experience
- IGIrene GojdyczDec 22, 20255.0Jesus is one of the top professionals there. My husband and I had an excellent experience working with him. He was attentive, kind, patient and very easy to work with. The service exceeded our expectations, and we would absolutely return and request him again in the future.
- KKKen KingstonDec 22, 20255.0Terrell was great!
- AAAkif AfsarDec 17, 20252.0I was visited this this shop to dropoff my trade-in phones the guy Who was assisting said we are reatiler we don’t get trade-in phones and direkten me to another shop on 23 route, Wayne When i arrived there same issue happened!!! How he doesn’t know where to dropoff n directed me to wrong address waiste my half day?
- RJReike JusufiDec 5, 20255.0“I was truly impressed and surprised by the level of service I received from my Verizon representative Terrell Gambill. Coming from T-Mobile, I expected some complications, but they made the entire port-in process effortless. Terrell explained everything clearly, handled all the details, and showed professionalism the whole way through. Exceptional customer service—this experience confirmed that switching to Verizon, was the right choice!
Frequently Asked Questions About Verizon
What types of products does Verizon in Wayne, NJ offer?
Verizon in Wayne, NJ offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Wayne?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Where is Verizon located in Wayne, NJ?
Verizon is located at 1055 Hamburg Tpke, Ste B1, Wayne, NJ 07470, USA.
What payment methods does Verizon in Wayne accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Wayne offer in-store pickup?
Yes, Verizon in Wayne offers in-store pickup services.
What brands are available at Verizon Wayne store?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox and Mophie.
How can I contact Verizon in Wayne for more information?
You can contact Verizon in Wayne at +1 973-786-1500 or via email at Info@victra.com.
Are there any nearby fitness centers close to Verizon in Wayne?
Yes, nearby fitness centers include Absolute TKD, Alpha Fit Club, Crunch Fitness – Wayne, and KidStrong Wayne, where you can enjoy martial arts, gym workouts, and fitness classes before or after your visit.
What nearby dining options are available around Verizon in Wayne?
Nearby dining options include Gong Cha for bubble tea, Glaze Donuts for coffee and donuts, and Sweetberry Wayne offering acai bowls and salads, perfect for refreshments before or after shopping.
Are there any nearby health or medical facilities near Verizon Wayne?
Yes, health facilities nearby include Nicholas J. Tria DMD (dentist), Professional Physical Therapy, Wayne EyeCare (optometrist), Audibel Hearing Center, and Atlantic Medical Group Primary Care at Wayne.