Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Wayne, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
210 reviews
5 stars
164
4 stars
10
3 stars
4
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised specific employees like Tarif, Alex, and Paul for their exceptional service, patience, and knowledge.
Staffing Issues
Several reviews highlighted long wait times and inadequate staffing, with customers expressing frustration over being left unattended.
Mixed Experiences
While some customers had positive interactions, others reported negative experiences, including poor service and unprofessional behavior from staff.
Billing Concerns
Multiple customers raised issues regarding billing discrepancies and unexpected charges, leading to dissatisfaction.
Store Management
Customers criticized the management for poor organization and handling of customer inquiries, contributing to negative experiences.
- RSRuth Sherman1 day ago5.0Tariq the manger and Abdul were very helpful and knowledgeable. They both helped me set up my new iPhone and link my iPad
- AGAndrew and Christina Garino5 days ago5.0Took my parents to the Verizon store and we cannot thank Alex enough. He spent hours with them, addressing every service need with patience and expertise. There was A LOT to do for them and handle, and I couldn’t have asked for a better person to help. On top of that, he managed the store seamlessly while assisting us and being low staffed on a surprisingly busy Sunday. A review is the least I could do. Please give him a promotion and a raise!
- DSDeana SwansonNov 14, 20255.0Tarif was kind, direct and overall very helpful and patient. Great experience. Will come back.
- ARAlice RascioNov 9, 20255.0I came in having trouble with my cell phone and TV service. Been all over and no one could help me except for Tarif. Tarif is the best! He fixed everything for me, Verizon is lucky to have him.
- DDDC35Nov 7, 20255.0I took advantage of the New Iphone Pro Max17, Ipad and IWatch. Alex Hozak was my sales person and he was excellent! I too am in sales and can appreciate the time, professionalism, knowledge and patience he exhibited. We uploaded my data seamlessly on all my devices. I took his suggestions as far as accessories and insurances- it is an investment so it was worthwhile esp for the peace of mind. Thank you Alex!
Frequently Asked Questions About Verizon
What types of products does Verizon in Wayne, NJ offer?
Verizon in Wayne, NJ offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Wayne?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Where is Verizon located in Wayne, NJ?
Verizon is located at 1055 Hamburg Tpke, Ste B1, Wayne, NJ 07470, USA.
What payment methods does Verizon in Wayne accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Wayne offer in-store pickup?
Yes, Verizon in Wayne offers in-store pickup services.
What brands are available at Verizon Wayne store?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox and Mophie.
How can I contact Verizon in Wayne for more information?
You can contact Verizon in Wayne at +1 973-786-1500 or via email at Info@victra.com.
Are there any nearby fitness centers close to Verizon in Wayne?
Yes, nearby fitness centers include Absolute TKD, Alpha Fit Club, Crunch Fitness – Wayne, and KidStrong Wayne, where you can enjoy martial arts, gym workouts, and fitness classes before or after your visit.
What nearby dining options are available around Verizon in Wayne?
Nearby dining options include Gong Cha for bubble tea, Glaze Donuts for coffee and donuts, and Sweetberry Wayne offering acai bowls and salads, perfect for refreshments before or after shopping.
Are there any nearby health or medical facilities near Verizon Wayne?
Yes, health facilities nearby include Nicholas J. Tria DMD (dentist), Professional Physical Therapy, Wayne EyeCare (optometrist), Audibel Hearing Center, and Atlantic Medical Group Primary Care at Wayne.