Verizon

4.5
165 reviews

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Sussex, NJ location.

Details

  • DeliveryNot available
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
36 Hamburg Ave, Sussex, NJ
07461, United States

Hours

Reviews

4.5
164 reviews
5 stars
138
4 stars
3
3 stars
5
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting Dominick and Teresa.

Mixed Experiences

While some customers had excellent experiences, others reported rude or unhelpful service, leading to frustration.

Efficiency

Several reviews noted quick and efficient service, especially in phone setup and data transfer.

Store Environment

Customers appreciated the cleanliness and organization of the store, making it an inviting place to visit.

Knowledgeable Staff

Staff members were frequently described as knowledgeable about products and services, providing valuable assistance.
  • SA
    samantha anne
    Oct 16, 2025
    1.0
    Had an issue with my phone number and stopped in to see if I could be helped here. I described the issue and employee immediately said he could not help me, and that I had to escalate it with customer service online. However I went to the Franklin location and they fixed my issue in less than 10 minutes. Not sure why this location in Sussex could not help me when the Franklin one did. Frustrating experience to say the least.
  • RR
    Ray
    Jul 18, 2025
    5.0
    I will never go to another location this store has always been friendly and pleasant to go to. Dominick made getting a new phone super easy and went above and beyond to help me setup my phone
  • WL
    William LaSala
    Jul 11, 2025
    5.0
    Dominick was very helpful and made getting a new phone easy.
  • DS
    Dominic SUPPA
    Jun 23, 2025
    5.0
    I will never go anywhere else. They setup my new phone for me I didn't have to worry about losing any of my messages or photos. Go see Dominick if you want a hassle free buying experience.
  • SS
    Silvia Suppa
    Jun 23, 2025
    5.0
    Dominick was very helpful and patient. Highly recommend to anyone who wants a painless experience.

Frequently Asked Questions About Verizon

What types of wireless products and services does Verizon at 36 Hamburg Ave offer?

The Verizon store offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios services, unlimited wireless plans, and monthly discounts.

Does the Verizon store at 36 Hamburg Ave provide in-store pickup and curbside pickup services?

Yes, the store offers both in-store pickup and curbside pickup options for customers.