Verizon

4.3
288 reviews
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Business Details

8 Town Center Dr, Sparta, NJ
07871, United States
(973) 729-2111
https://www.russellcellular.com/store-locations/sparta-township-nj
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About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 8 Town Center Drive in Sparta, NJ 07871

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
8 Town Center Dr, Sparta, NJ
07871, United States

Hours

Reviews

4.3
281 reviews
5 stars
223
4 stars
12
3 stars
3
2 stars
4
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Henry, Gian, and Andrew.

Efficiency

Several reviews noted quick and efficient service, with customers appreciating the speed of phone upgrades and problem resolutions.

Communication Issues

Some customers experienced poor communication regarding phone availability and store hours, leading to frustration.

Mixed Experiences

While many had positive experiences, a few customers reported negative interactions, particularly regarding returns and policy enforcement.

Store Environment

The store was described as clean and organized, although some customers mentioned long wait times during busy periods.
  • AR
    Ashley R.
    Nov 12, 2025
    1.0
    Absolutely awful! Everything went wrong in this store. First, they wanted to charge us 2x for taxes & phone setup, because I asked them to hold the phone for an additional day. Secondly, they told my husband we would get store credit and me that we would receive a full refund, then to find out that not only were both of those lies but they wanted to charge us a second time. We lost $120 in that store, we weren’t about to lose another. Last but not least, my husband traded in his phone for $800 and they forgot to add it, if we didn’t realize he would have lost the $800! No one knows what they are doing in that place, it almost seems criminal.
  • NM
    Noelle Maroon
    Nov 3, 2025
    5.0
    Ryan was helpful, knowledgeable and was efficient. Thank you!
  • CN
    Carol Neumann
    Oct 30, 2025
    5.0
    Both Ryan and Andrew were extremely helpful and knowledgeable which made acquiring a new phone less stressful for me The process was a lot easier than other times. I highly recommend both employees.
  • VM
    vivian messina
    Oct 4, 2025
    5.0
    Ryan in the Sparta store is fantastic. I’m a senior and he was patient and kind.
  • WW
    Wendy Whipple
    Sep 8, 2025
    5.0
    Andrew and Corey were very patient and thorough. Would go there again!
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Frequently Asked Questions About Verizon

What brands of mobile phones does Russell Cellular in Sparta offer?

Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG mobile phones.

Where is Russell Cellular located and what are its operating hours?

Russell Cellular is located at 8 Town Center Dr, Sparta, NJ 07871. It is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM.