Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Shrewsbury, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
694 reviews
5 stars
561
4 stars
37
3 stars
17
2 stars
12
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, patient, and knowledgeable, providing excellent service during their visits.
Sales Transparency
Several reviews highlighted issues with hidden fees and lack of transparency regarding charges, leading to customer dissatisfaction.
Efficiency
While many customers experienced smooth and quick service, some reported long wait times and inefficiencies in handling transactions.
Product Knowledge
Customers frequently noted the staff's expertise in explaining products and services, helping them make informed decisions.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific staff members or issues with service quality.
- MHMark R. HawthorneNov 15, 20255.0Transfer and transition was very smooth. He did a great job
- JRjoel rochaNov 1, 20254.0Everything went great except for the time it took but good customer service overall
- LBLauren BuchananOct 25, 20254.0Diwayne and the whole team made themselves available when a new customer came in. Diwayne was patient, explaining the plans n phones. He quickly estimated the charges so u knew what u were paying for and staying within your budget. Shame on Verizon for saying a device was FREE when it indeed was not! FALSE ADVERTISING! Nothing is free.
- NTnicolette theresaOct 19, 20255.0Patient and gave honest feedback about what phone to choose based on what I was looking for. Plus friendly and professional. Thank you again!!
- DDDana DiNasoOct 17, 20255.0Jamaal was amazing. He was personable and knew exactly what I needed in order to get the phone and plan that suited me best. Grateful for a smooth experience.
Frequently Asked Questions About Verizon
What products does Verizon at 1130 Broad St, Shrewsbury offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What services can I get at this Verizon Authorized Retailer?
Services include new lines, upgrades, new devices, accessories, and Fios Home Internet.
What are the store hours for Verizon in Shrewsbury?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup services.
What payment options are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the store provide free Wi-Fi and accept credit card payments?
Yes, the store offers free Wi-Fi and accepts credit card payments.
Are there any nearby medical facilities close to Verizon in Shrewsbury?
Yes, nearby medical facilities include Trinity Rehab- Shrewsbury, IMA Urgent Care of Shrewsbury, and several doctors specializing in ear, nose, throat, audiology, and other health services.
Where can I find nearby shopping or dining options near Verizon in Shrewsbury?
Nearby shopping and dining include Shrewsbury Plaza, Jersey Mike's Subs, and Federico's Pizza Express for convenient meals and shopping.
What nearby fitness and wellness centers are close to Verizon in Shrewsbury?
Nearby fitness and wellness centers include YogaSix Shrewsbury, my gym (indoor playcenter), and Willow Grove Beauty Spa.
How can the nearby points of interest help a customer visiting Verizon in Shrewsbury?
Customers can visit nearby medical facilities for health needs, enjoy meals at local restaurants like Jersey Mike's Subs, and relax or exercise at places like YogaSix Shrewsbury before or after visiting Verizon.