Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Shrewsbury, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
712 reviews
5 stars
579
4 stars
37
3 stars
17
2 stars
12
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Diwayne, Jamaal, and Abe for their exceptional service.
Professionalism
Reviews highlighted the professionalism of the staff, noting their ability to answer questions thoroughly and assist with phone setups effectively.
Transparency Issues
Several customers expressed dissatisfaction with hidden fees and lack of transparency regarding charges, indicating a need for better communication about costs.
Efficiency
While many experiences were positive, some customers noted long wait times and inefficiencies in service, particularly during busy periods.
- PHPaula HagemanJan 5, 20265.0Diwayne was very helpful he was very trustworthy .
- AGAmy GonzalezJan 3, 20265.0Great customer service Jake took great care of everything will be returning
- KGKenneth GrossmanDec 27, 20255.0Jamaal spent a lot of time taking care of both purchasing new phones and going through my account to save some money
- PHPatricia HessingerDec 21, 20255.0He was very professional and knowledgeable. He took the time to answer all our questions. I would recommend him and his Verizon location to all my family and friends.
- MMmarisarosenthal9Dec 17, 20255.0This Verizon store is great! Everyone is always very friendly and helpful. I recently worked with Jake, Mike and Diwayne and all three helped me immensely on three separate occasions. I highly recommend.
Frequently Asked Questions About Verizon
What products does Verizon at 1130 Broad St, Shrewsbury offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What services can I get at this Verizon Authorized Retailer?
Services include new lines, upgrades, new devices, accessories, and Fios Home Internet.
What are the store hours for Verizon in Shrewsbury?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup services.
What payment options are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the store provide free Wi-Fi and accept credit card payments?
Yes, the store offers free Wi-Fi and accepts credit card payments.
Are there any nearby medical facilities close to Verizon in Shrewsbury?
Yes, nearby medical facilities include Trinity Rehab- Shrewsbury, IMA Urgent Care of Shrewsbury, and several doctors specializing in ear, nose, throat, audiology, and other health services.
Where can I find nearby shopping or dining options near Verizon in Shrewsbury?
Nearby shopping and dining include Shrewsbury Plaza, Jersey Mike's Subs, and Federico's Pizza Express for convenient meals and shopping.
What nearby fitness and wellness centers are close to Verizon in Shrewsbury?
Nearby fitness and wellness centers include YogaSix Shrewsbury, my gym (indoor playcenter), and Willow Grove Beauty Spa.
How can the nearby points of interest help a customer visiting Verizon in Shrewsbury?
Customers can visit nearby medical facilities for health needs, enjoy meals at local restaurants like Jersey Mike's Subs, and relax or exercise at places like YogaSix Shrewsbury before or after visiting Verizon.