Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Secaucus for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.1
145 reviews
5 stars
60
4 stars
13
3 stars
8
2 stars
8
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.
Knowledgeable Staff
Several customers highlighted the expertise of specific employees who provided valuable assistance.
Long Wait Times
Many reviews mention long wait times for service, leading to frustration among customers.
Sales Pressure
Customers expressed concerns about aggressive upselling tactics and feeling pressured during their visits.
Inconsistent Experiences
There are significant discrepancies in customer experiences, with some reporting excellent service while others had negative interactions.
- CBChiquita BradleyOct 26, 20255.0We had an excellent experience with Ron at the Verizon store in Secaucus. He assisted my family and was highly knowledgeable about the products and services offered. Ron provided clear, thorough explanations and demonstrated genuine professionalism throughout the entire interaction. His friendly demeanor made the process pleasant, and he even helped us find options that saved us money. We truly appreciate the outstanding customer service and will gladly continue our business with Verizon.
- EWEddie WilliamsJun 3, 20253.0What happened with this place? So sad going in there and not much to see... they have more workers than phones... love Verizon
- KKKeanuMay 31, 20251.0Claims to offer Verizon Fios services, but in reality, they can’t help with anything related to Fios. Very misleading and incredibly frustrating.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Secaucus?
The Verizon store in Secaucus is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Secaucus?
The Verizon store is located at 200 Mill Creek Dr, Secaucus, NJ 07094, USA.
What products and brands does the Verizon store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as FIOS, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment through the Verizon website or using the My Verizon app for a more convenient shopping experience.
What are the options for receiving orders placed online at this Verizon store?
You can choose in-store pickup, free 2-day shipping, express locker pickup, or same-day delivery in select areas for orders placed online.
Does the Verizon store accept multiple payment methods?
Yes, the store accepts payments by checks, debit cards, mobile NFC payments, and does not require cash only transactions.
What language services are available at the Verizon store?
The Verizon store offers services in both English and Spanish to accommodate diverse customers.
Are there any nearby dining options close to the Verizon store?
Yes, nearby dining options include Domino's Pizza, Panera Bread, Jersey Mike's Subs, Bonefish Grill, and QDOBA Mexican Eats, which are convenient places to eat before or after your visit.
What shopping centers are near the Verizon store in Secaucus?
Mill Creek Mall, HomeGoods, Marshalls & HomeGoods, Michaels Stores, and H&M are some shopping centers close to the Verizon store where customers can shop before or after their visit.
Are there any pet services near the Verizon store?
Yes, near the Verizon store you can find Banfield Pet Hospital, PetSmart, PetSmart Grooming, and PetSmart Doggie Day Camp for pet care and services.