Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Secaucus for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.1
146 reviews
5 stars
61
4 stars
13
3 stars
8
2 stars
8
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some representatives were praised for their helpfulness, while others were criticized for being rude and unprofessional.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and provided good assistance, while others were seen as inexperienced or unhelpful.
Long Wait Times
Customers frequently reported long wait times, both for service and for appointments, leading to frustration.
Sales Pressure
There were complaints about aggressive upselling tactics and pressure to purchase additional services or products.
Store Environment
The store's atmosphere varied, with some customers appreciating the cleanliness and organization, while others found it chaotic and poorly managed.
- CKCHIAO YIN KAODec 24, 20255.0Ron helped me switch+change my phone number from my old one to a new one and seriously saved me with my autopay setup right before the Christmas holiday. Huge lifesaver. Thumbs up for Ron 👍
- CBChiquita BradleyOct 26, 20255.0We had an excellent experience with Ron at the Verizon store in Secaucus. He assisted my family and was highly knowledgeable about the products and services offered. Ron provided clear, thorough explanations and demonstrated genuine professionalism throughout the entire interaction. His friendly demeanor made the process pleasant, and he even helped us find options that saved us money. We truly appreciate the outstanding customer service and will gladly continue our business with Verizon.
- CKContentious KaijuJan 23, 20225.0Ryan was the man. Helpful anf knowledgeable. Good store! I am not a Russian bot. Lol.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Secaucus?
The Verizon store in Secaucus is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Secaucus?
The Verizon store is located at 200 Mill Creek Dr, Secaucus, NJ 07094, USA.
What products and brands does the Verizon store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as FIOS, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment through the Verizon website or using the My Verizon app for a more convenient shopping experience.
What are the options for receiving orders placed online at this Verizon store?
You can choose in-store pickup, free 2-day shipping, express locker pickup, or same-day delivery in select areas for orders placed online.
Does the Verizon store accept multiple payment methods?
Yes, the store accepts payments by checks, debit cards, mobile NFC payments, and does not require cash only transactions.
What language services are available at the Verizon store?
The Verizon store offers services in both English and Spanish to accommodate diverse customers.
Are there any nearby dining options close to the Verizon store?
Yes, nearby dining options include Domino's Pizza, Panera Bread, Jersey Mike's Subs, Bonefish Grill, and QDOBA Mexican Eats, which are convenient places to eat before or after your visit.
What shopping centers are near the Verizon store in Secaucus?
Mill Creek Mall, HomeGoods, Marshalls & HomeGoods, Michaels Stores, and H&M are some shopping centers close to the Verizon store where customers can shop before or after their visit.
Are there any pet services near the Verizon store?
Yes, near the Verizon store you can find Banfield Pet Hospital, PetSmart, PetSmart Grooming, and PetSmart Doggie Day Camp for pet care and services.