Verizon

4.8
477 reviews

About

Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Ramsey. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!

Location

Verizon
885 State Rt 17, Ramsey, NJ
07446, United States

Hours

Reviews

4.8
471 reviews
5 stars
446
4 stars
6
3 stars
2
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of employees like Joey, Aneudy, and Amaury for their exceptional service.

Problem Resolution

Several reviews highlighted the staff's effectiveness in resolving issues, with particular commendations for their persistence and professionalism in handling complicated situations.

Store Experience

The store environment was frequently described as welcoming and clean, contributing to a positive shopping experience for customers.

Mixed Feedback on Sales Practices

While many customers had positive experiences, some expressed dissatisfaction with unclear pricing and upselling tactics, indicating a need for better transparency in sales.
  • AT
    A T
    Dec 11, 2025
    5.0
    I just got a new iPhone 17 from Verizon on Rt 17 South in Ramsey. My salesperson was Aneudy & I cannot say enough positive things about him the service. His patience & kindness was exceptional not to mention his knowledge. He explained everything thoroughly & made sure I understood before I left the store. I cannot recommend this location too strongly. Customer service is not dead!
  • MH
    Matt Harkin
    Oct 29, 2025
    5.0
    Aneudy was super helpful, gave great deals, and was smooth to work with, even as the only person on shift. Overall easy and solid experience adding a line to my current plan + getting a new fios home internet line
  • EB
    Erin Bradley
    Oct 29, 2025
    5.0
    Joey and the team are great! They are friendly, patient, communicative, and provide great customer service. Very positive experience.
  • TS
    Thomas Sweeney
    Oct 27, 2025
    5.0
    Best experience ever at a phone store. My phone and Verizon account was hacked and they helped my get my service fixed and restored my account. Great service and really nice reps to help out. Highly recommended.
  • LY
    Lyudmila Yevgrafova
    Oct 7, 2025
    5.0
    Me and my husband visited Verizon station in Ramsey today - 10.07.25 in order to resolve some problems with our phones security. Both workers - Aneudy and Isaiah were highly professional and helpful! Our problems were resolved quickly, I was educated how to manage problems with the phone. Really appreciate Aneudy and Isaiah help. Highly recommend to ask these professionals for help. Milla, Isaak

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Ramsey?

The Verizon store in Ramsey is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Where is the Verizon store in Ramsey located?

The Verizon store is located at 885 State Rt 17, Ramsey, NJ 07446, United States.