Verizon

4.8
476 reviews

About

Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Ramsey. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!

Location

Verizon
885 State Rt 17, Ramsey, NJ
07446, United States

Hours

Reviews

4.8
470 reviews
5 stars
445
4 stars
6
3 stars
2
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joey, Aneudy, and Amaury.

Problem Resolution

Several reviews highlighted the staff's ability to resolve issues efficiently, with particular commendations for their patience and professionalism during complicated transactions.

Store Environment

Customers appreciated the clean and welcoming atmosphere of the store, noting that the staff worked well together and created a positive shopping experience.

Product Knowledge

Employees were frequently recognized for their expertise and ability to explain options clearly, helping customers make informed decisions.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding communication issues and dissatisfaction with product recommendations.
  • MH
    Matt Harkin
    Oct 29, 2025
    5.0
    Aneudy was super helpful, gave great deals, and was smooth to work with, even as the only person on shift. Overall easy and solid experience adding a line to my current plan + getting a new fios home internet line
  • EB
    Erin Bradley
    Oct 29, 2025
    5.0
    Joey and the team are great! They are friendly, patient, communicative, and provide great customer service. Very positive experience.
  • TS
    Thomas Sweeney
    Oct 27, 2025
    5.0
    Best experience ever at a phone store. My phone and Verizon account was hacked and they helped my get my service fixed and restored my account. Great service and really nice reps to help out. Highly recommended.
  • LY
    Lyudmila Yevgrafova
    Oct 7, 2025
    5.0
    Me and my husband visited Verizon station in Ramsey today - 10.07.25 in order to resolve some problems with our phones security. Both workers - Aneudy and Isaiah were highly professional and helpful! Our problems were resolved quickly, I was educated how to manage problems with the phone. Really appreciate Aneudy and Isaiah help. Highly recommend to ask these professionals for help. Milla, Isaak
  • KB
    Kathleen Booth
    Sep 23, 2025
    5.0
    Shout out to Isaiah T at the Verizon Store in Ramsey. My husband and I made an appointment to upgrade our phones. Isaiah immediately welcomed us and after thoroughly reviewing our account; he made recommendations for our upgrades. He was a joy to speak with and laugh with as we moved the process of transferring the data. He and the staff were also eager to help one another, once the store became pretty busy. Isaiah helped us navigate changes on the new phone and helped us pair our Apple watches as well. We both were thrilled with the service we received from Isaiah and would highly recommend this specific store for all your Verizon needs!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Ramsey?

The Verizon store in Ramsey is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Where is the Verizon store in Ramsey located?

The Verizon store is located at 885 State Rt 17, Ramsey, NJ 07446, United States.