Verizon

4.9
480 reviews

About

Cell Phone Store

Location

Verizon
217 Main St, Paterson, NJ
07505, United States

Hours

Reviews

4.9
479 reviews
5 stars
473
4 stars
0
3 stars
0
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Elvis, Noelia, and Deisy.

Mixed Experiences

While many reviews were positive, there were significant complaints about poor service and dishonesty from some employees.

Product Satisfaction

Customers expressed satisfaction with their new devices and services, often highlighting good deals and promotions.
  • GS
    Gigi Santana
    1 day ago
    5.0
    Excellent service highly recommend this place go to Noelia she is really nice
  • WV
    Walter Valverde
    Jan 1, 2026
    5.0
    Gracias deisy por ayudarme con mi problema y darme mi nuevo equipo mil gracias tu atención es excelente
  • LS
    Luis Sanchez
    Dec 23, 2025
    1.0
    The girl who attended us got into my wife phone and post reviews without us knowing and wasn't authorized to do it period. That's invasion of privacy.
  • KS
    Kristen Schettino
    Dec 15, 2025
    1.0
    ABSOLUTELY WORST STORE! WOMEN BLATANTLY LIED AND GOT ME INTO TWO CELLPHONES LYING TO MY FACE THAT I JAD TO PAY MANDATORY SIX MONTHS FULL COVERAGE ON BOTH PHONES! Thankfully Verizon customer service on the phone has been cleaning up YOLANDAS LIES AND MESS! Worst customer service tried to provoke me LAUGHED IN MY FACE AND THREATENED TO CALL THE POLICE ON ME FOR SPEAKINF WITH MY HANDS BECAUSE I HAVE A PROCESSING ISSUE HAVING ADHD! DEPLORABLE SENT ME BACK THERE EMAILING ME FOR AN APPOINTMENT I NEVER MADE TO RETRAUMATIZE AND IF YOU DONT SPEAK SPANISH AS THANKFULLY I DO THATS WHO YOU ARE STUCK WITH! LIED ABOUT THE GOOGLE “PERK” that’s only ten dollars she lied about memory and had me get two phones upgraded I didn’t need! THANKS TO VERIZON CUSTOMER SERVICE 611 THEY HAVE BEEN FIXING ALL THE DAMAGE FROM THIS SPECIFIC STORE THAT FABRICATES ITS OWN RULES ! Taking advantage of the disabled and single moms SHAME ON YOU 0 Stars for deplorable mistreatment from your employees blatantly lying to customers then laughing in the face of people with dysregulation issues is disgusting!!! NO MANAGEMENT EVER PRESENT !
  • CR
    Carlos Rodriguez
    Dec 13, 2025
    5.0
    Esta tienda ofrece mucha variedad de servicios. Tuve la oportunidad de contratar internet para casa. El internet me va muy bien. De momento de los mejores que he tenido. Si visitan esta tienda recomiendo que hablen con Elvia. Fue muy profesional y todo ha sido acorde el me explicó. No cargos extras ni nada. Recomendado al 100%

Frequently Asked Questions About Verizon

What are the operating hours of Verizon at 217 Main St, Paterson, NJ?

Verizon at 217 Main St is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.

Does this Verizon location offer in-store pickup service?

Yes, this Verizon store provides in-store pickup service for customers.