Total Wireless

3.3
7 reviews
Prepaid Cell Phone Store In NJ, Paterson

About

Cell Phone StoreTelecommunications Service ProviderTelephone CompanyTracFone
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in Paterson, NJ. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.

Details

  • Requires appointmentNot available

Location

Total Wireless
372 Union Ave, Paterson, NJ
07502, United States

Hours

Reviews

3.3
7 reviews
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  • PA
    Patricia Alay
    May 6, 2025
    5.0
    100% buena la atención al cliente! Me atendió Angie y me ayudó a recuperar mi número y me dieron descuento en mi pago mensual! Vayan por las promociones que tienen en celulares y planes, no se van a arrepentir nada!
  • SJ
    Steven Jole
    Apr 29, 2025
    5.0
    Angie fue de ayuda para cambiar mi plan a uno actualizado y tener descuento de 50% en el pago por traer mi propio celular a la compañía. Recomendado
  • JP
    Jorge Paredes
    Dec 9, 2024
    5.0
    Lady gave me a huge discount on a A54 case from 30$ to 19$ very nice lady!
  • WD
    Wilson Duran
    Mar 18, 2024
    1.0
    Make sure to arrive a min of 15min before 8pm because they close early. Got there 11min before 8, lady refused to help.
  • MI
    MD Nurul Islam
    Sep 28, 2023
    5.0
    I recently switched to Total by Verizon located on Union Ave in Paterson, NJ, and I couldn't be happier with the service and data quality. Total Wireless has exceeded my expectations, and the exceptional customer service in the retail store makes all the difference. First and foremost, the in-store customer service is top-notch. The staff is incredibly knowledgeable and always willing to go the extra mile to assist you. I had the pleasure of being assisted by Manager Jalal during my visit, and I must say he was a true professional. He patiently answered all my questions, explained the various service options, and made sure I had a seamless transition from my previous T-Mobile plan. His expertise was evident, and it made the process hassle-free. One of the key highlights of Total Wireless is the excellent service and data quality. I've experienced reliable and fast data connections throughout my usage, which is crucial for both personal and professional needs. Streaming, browsing, and using various apps have been incredibly smooth, and I haven't encountered any drop in service quality. In terms of the switch from T-Mobile to Total Wireless, I was initially hesitant, but I can confidently say that I don't regret my decision at all. Total Wireless offers a competitive alternative with exceptional customer service and a robust network. The value for money is undeniable. The only minor hiccup I encountered was with the toll-free customer service, which didn't meet the same standard as the in-store experience. However, given the outstanding service at the retail store, this was a minor inconvenience in the grand scheme of things. In conclusion, I wholeheartedly recommend Total by Verizon on Union Ave in Paterson, NJ, for anyone considering a switch. Their in-store customer service is exceptional, the data and service quality are excellent, and Manager Jalal made the transition seamless. I am thrilled with my decision to switch, and I'm confident you will be too. Total Wireless is a game-changer!

Frequently Asked Questions About Total Wireless

What types of phone plans does Total Wireless offer in Paterson, NJ?

Total Wireless offers affordable prepaid phone plans with no long-term contracts, including budget-friendly multiline plans and international plans, all covered by the Verizon network.

Can I bring my own phone and number to Total Wireless?

Yes, you can keep your own phone and number when switching to Total Wireless at the Paterson, NJ location.