Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, New Milford, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 852 River Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
526 reviews
5 stars
497
4 stars5
3 stars2
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Jack, Patrick, and James, received high praise for their exceptional customer service, patience, and professionalism.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, making the purchasing process smooth and informative.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, with several customers mentioning fast phone setups and problem resolutions.
Friendly Atmosphere
The store was described as welcoming and friendly, with staff creating a positive environment for customers.
Problem Resolution
Staff were commended for their ability to handle issues effectively, often going above and beyond to ensure customer satisfaction.
- JMJaclynn MuleNov 13, 20255.0Jack at Wireless Zone as amazing. Easy process, found the best deals, and set up my phone with ease. Will definitely be coming back!
- YVyesenia villalbaNov 5, 20255.0Came in for a phone upgrade and James took care of us. James was on point was very detailed, helpful, great customer service and very friendly. We even went in almost closing and he was very cool about it. If I need any help with Verizon- I will definitely come back and see James. Thank you! 😉
- POPeter O'neillNov 4, 20255.0Just visited Jack at Verizon Wireless in New Milford, NJ and I couldn’t have been happier with the service. He was knowledgeable and I didn’t feel any pressure to purchase anything that I didn’t feel I needed. I highly recommend visiting him for any of your cellular needs.
- MRManuel Alejandro Giraldo RamirezNov 3, 20251.0The customer service is really bad; the agent is very rude and not friendly at all.
- AAAndreaOct 31, 20255.0We had the best experience with Patrick at the New Milford location. He was extremely patient and helpful. He help our entire family to receive the best possible plans and promotions. If you ever go there ask for Patrick, he’s the absolute best!
Frequently Asked Questions About Verizon
What products and brands does Verizon Wireless Zone in New Milford offer?
Verizon Wireless Zone offers smartphones, tablets, wireless devices, accessories, and home internet equipment from brands like Verizon, Apple, Samsung, Google, Motorola, LG, and more.
What services can I get at the Verizon store on 852 River Rd in New Milford?
You can get services including bill payments, new lines, upgrades, device activation and financing, wet phone recovery, Verizon Unlimited plans, prepaid options, and Verizon home internet.
What are the Verizon Wireless Zone New Milford store hours?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order at the Verizon New Milford store?
Yes, in-store pickup is available at this location.
How can I schedule an appointment or access deals at Verizon Wireless Zone in New Milford?
You can schedule appointments through https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
Where is the Verizon Wireless Zone store located in New Milford?
It is located at 852 River Rd, New Milford, NJ 07646, USA.
What nearby dining options are there around the Verizon store at 852 River Rd?
Nearby you can find restaurants such as Roman Pizza and Restaurant, China Wok, Gong Cha bubble tea, Kailani Shave Ice & Ramen, New Milford Delicatessen, Baskin-Robbins, Subway, and Barrel & Brew Craft Bar.
Are there other mobile phone or Verizon authorized retailers near Verizon Wireless Zone in New Milford?
Yes, nearby mobile phone stores and authorized retailers include Wireless World NJ, TCC Verizon Authorized Retailer, and another Verizon location.
What nearby services and amenities could I visit near Verizon Wireless Zone in New Milford?
Nearby amenities include Chase Bank, CVS Pharmacy, UPS Access Point location, Santander Bank ATM, Kessler Rehabilitation Center, and MinuteClinic for healthcare and financial needs.
What makes Verizon Wireless Zone in New Milford unique in terms of customer service and specialties?
The store specializes in Verizon Wireless products with award-winning customer service, including wet phone recovery services and expert wireless support.