Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New Milford, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 852 River Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
548 reviews
5 stars
519
4 stars5
3 stars2
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting associates like James, Jack, and Patrick for their helpfulness, patience, and professionalism.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, making the purchasing process easier and more informative for customers.
Positive Experiences
The majority of feedback reflected positive experiences, with customers expressing satisfaction with their interactions and recommending the store to others.
Mixed Reviews
While most feedback was positive, a few customers reported negative experiences, citing issues with service speed and staff attitude.
- LBLinda Buccino5 days ago5.0Patrick was awesome. He was very professional with my wife and I. Thorough and patient. Extremely helpful in our process to purchase our new phones.
- FGFSGN Gate5 days ago5.0Shout Out to Jack Denichilo for going above & beyond as an employee of Wireless Zone@ New Milford. A life saver while I was in Italy after my phone was hacked and I was locked out of the phone & SIM Card. Jack spent hours with me on 3 way calling with Verizon Fraud/Trouble Shooting. He stayed with me on the phone through the entire process to get me back up & running. Thank You will never be enough you are an Asset to Verizon. Christopher G Sinisi
- EUEric UderitzDec 28, 20255.0Entire team at the Verizon Wireless World location are great; Mardi, Dan, James, etc. No matter the wireless need you have, they can help. From as simple as a new screen protector to new phones and service for your entire family, they are the best. The also provide quick service and excellent prices. And in addition to their prices, they’ll also find you the best deals for your service. I’ve been getting phones from them for the past 13+ years and will continue to do so into the future.
- MSMichael SauerDec 24, 20255.0I just left this Verizon location. Dan and.Mardi Were wonderful. I have not seen this level of customer service in a very long time. Both went above and beyond to earn my business. No games, no hassles. They made a very confusing and frustrating process super simple. Thanks again guys!
- JSjennifer szilvaDec 23, 20255.0This is the 4th time Jack at New Milford Verizon has helped me with my family’s service. We have upgraded our phones, modified services and replaced a broken iPhone with jacks help! The attention to detail is meticulous, it is always an easy process, i will never go anywhere else!
Frequently Asked Questions About Verizon
What products and brands does Verizon Wireless Zone in New Milford offer?
Verizon Wireless Zone offers smartphones, tablets, wireless devices, accessories, and home internet equipment from brands like Verizon, Apple, Samsung, Google, Motorola, LG, and more.
What services can I get at the Verizon store on 852 River Rd in New Milford?
You can get services including bill payments, new lines, upgrades, device activation and financing, wet phone recovery, Verizon Unlimited plans, prepaid options, and Verizon home internet.
What are the Verizon Wireless Zone New Milford store hours?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order at the Verizon New Milford store?
Yes, in-store pickup is available at this location.
How can I schedule an appointment or access deals at Verizon Wireless Zone in New Milford?
You can schedule appointments through https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
Where is the Verizon Wireless Zone store located in New Milford?
It is located at 852 River Rd, New Milford, NJ 07646, USA.
What nearby dining options are there around the Verizon store at 852 River Rd?
Nearby you can find restaurants such as Roman Pizza and Restaurant, China Wok, Gong Cha bubble tea, Kailani Shave Ice & Ramen, New Milford Delicatessen, Baskin-Robbins, Subway, and Barrel & Brew Craft Bar.
Are there other mobile phone or Verizon authorized retailers near Verizon Wireless Zone in New Milford?
Yes, nearby mobile phone stores and authorized retailers include Wireless World NJ, TCC Verizon Authorized Retailer, and another Verizon location.
What nearby services and amenities could I visit near Verizon Wireless Zone in New Milford?
Nearby amenities include Chase Bank, CVS Pharmacy, UPS Access Point location, Santander Bank ATM, Kessler Rehabilitation Center, and MinuteClinic for healthcare and financial needs.
What makes Verizon Wireless Zone in New Milford unique in terms of customer service and specialties?
The store specializes in Verizon Wireless products with award-winning customer service, including wet phone recovery services and expert wireless support.