Verizon

4.6
228 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Neptune City, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3544 Route 66, Neptune City, NJ
07753, United States

Hours

Reviews

4.7
224 reviews
5 stars
195
4 stars
12
3 stars
3
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experiences.

Employee Performance

Several reviews highlighted specific employees, particularly Talia and Julio, for their exceptional service and ability to multitask effectively.

Store Experience

Customers appreciated the overall store environment, noting cleanliness and a welcoming atmosphere.

Wait Times

Some customers expressed frustration with long wait times due to understaffing, particularly during busy periods.

Product Knowledge

Employees were frequently commended for their expertise in Verizon products and services, helping customers make informed decisions.
  • HM
    Henry Muller
    4 days ago
    5.0
    Rep was very knowledgeable, professional and knew his job.
  • EF
    Eliza Fisher
    Nov 14, 2025
    5.0
    The young man that helped me on the evening of November 14 deserves a raise. He was the nicest most sweetest customer service person that I’ve ran into in a long time. He was patient even though I came there with four minutes to close and he made sure I had everything I needed.
  • TG
    Timothy Griffith
    Oct 4, 2025
    5.0
    She was the best helping us with are new phones. Give her a raise.
  • NN
    Nancy Nolan
    Sep 24, 2025
    5.0
    Seth was the best ! He was very knowledgeable and helpful. He was all by himself and made the multi tasking look easy. This guy needs a raise ! His ability to help multiple people and make everyone satisfied was impressive.
  • SJ
    Seymour James
    Sep 20, 2025
    5.0
    Sales person was very knowledgeable, polite and courteous

Frequently Asked Questions About Verizon

What products does Verizon in Neptune City, NJ offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands are available at this Verizon authorized retailer?

Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands like Casemate, Otterbox, and Mophie.