Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Morristown, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
338 reviews
5 stars
286
4 stars
24
3 stars1
2 stars0
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ben, Andrew, and Fernando.
Efficiency
Several reviews highlighted the quick and efficient service provided, with many customers noting that their issues were resolved promptly.
Knowledgeable Staff
Customers frequently commented on the staff's expertise, particularly in resolving technical issues and explaining billing and plan options.
Long Wait Times
Some customers expressed frustration with long wait times, particularly during busy periods, and suggested that the store improve its handling of appointments.
Mixed Experiences
While many reviews were positive, there were also negative experiences reported, particularly regarding communication and transparency about pricing.
- BCBrittany CapizziNov 2, 20255.0Hector worked with me on getting a new phone and was by far the most patient person with me!! My old provider was giving me a hard time but we made it work. Going back next week for my husband. Highly recommend this location and Hector!
- DWDonovan WickOct 23, 20255.0Quick and easy return of equipment as I was moving. They don't take cardboard though
- RARon AyresOct 13, 20255.0Went in with some kind of hardware issue. They helped arrange a new phone replacement via FedEx. Received that. went back helped me switchover the data. No fuss.
- DLDavid LattonOct 12, 20255.0Omar, the manager at this location was very well knowledgeable bc he was able to explain my bill to me even tho I got my phone else where. Should have come here first. Thanks Omar.
- KWKevin WyleyOct 5, 20255.0Excellent, efficient, and knowledgeable service. The music in this store is very relaxing, and at times up beat. Great job.
Frequently Asked Questions About Verizon
What products and services does Verizon in Morristown, NJ offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, accessories, and Fios Home Internet.
What are the operating hours of the Verizon store in Morristown?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer in-store pickup for orders?
Yes, the store offers in-store pickup service.
What payment methods are accepted at the Verizon retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands are available at the Verizon store in Morristown?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Is the Verizon store accessible for Spanish-speaking customers?
Yes, the store offers services in both English and Spanish.
Does the Verizon store provide free Wi-Fi to customers?
Yes, free Wi-Fi is available in the store.
What nearby places can I visit before or after shopping at Verizon in Morristown?
Nearby you can visit Morristown Diner for American food, Tatte bakery for treats, or Glenbrook Brewery if you enjoy local brews. These spots offer great options for dining or relaxation before or after your visit.
Are there fitness centers near the Verizon store in Morristown?
Yes, nearby fitness options include Rumble Boxing, Pilates Body, and Body4Life Training, which offer boxing classes, pilates, yoga, and sports fitness instruction.
Can I find other mobile phone retailers close to the Verizon store?
Yes, other nearby mobile phone retailers include a Verizon store, T-Mobile, Finishing Touch Home Theater, and the Victra Verizon Authorized Retailer, making it convenient to compare options and services.