Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 747 Highway 35 in Middletown, NJ 07748
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
262 reviews
5 stars
223
4 stars
14
3 stars
5
2 stars0
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Wayne and Chris, for their exceptional service, knowledge, and patience.
Mixed Experiences
While some reviews highlighted outstanding service, others reported poor experiences, including rudeness and unprofessional behavior from certain employees.
Product Knowledge
Customers frequently noted the staff's expertise in helping them understand products and find the best deals.
Store Operations
Several reviews mentioned issues with store hours and service availability, leading to frustration among customers.
- CGCarolyn GrimmerDec 12, 20255.0Great store and employees. Chris was very helpful, knowledgeable, and gave excellent customer service to everyone who came in.
- MEM EDec 8, 20255.0The team at Russell Cellular in Middletown go above and beyond to help customers. Wayne and Chris are exceptional, understand everything about their products and are always willing to help. I hope they receive a piece of equity ownership at some point because it's evident that they are very invested in their work. The owners of that location won't want to ever lose them. They are irreplaceable.
- MMmary morganDec 5, 20255.0Always the best service ! Highly recommend… very knowledgeable & patient
- PMPam McGovernDec 3, 20254.0Wayne went above and beyond in assisting us
- MNMimi NelsonDec 2, 20255.0Christopher was great. I brought a phone in to upgrade. After over an hour of him working on the phone, I returned it the next day. It just didn’t feel like the right phone for me. He was so professional and helpful! I highly recommend this location. I’ll never order through the Verizon website again. This is a much more honest and pleasant experience!
Frequently Asked Questions About Verizon
What products and brands does Verizon in Middletown, NJ offer?
Verizon offers products including Verizon Wireless, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid devices, featuring brands such as Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for Verizon located at 747 Hwy 35 in Middletown?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Middletown support in-store pickup?
Yes, Verizon offers in-store pickup services at the Middletown location.
What payment methods are accepted at the Verizon store in Middletown?
The store accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
Is the Verizon store in Middletown wheelchair accessible?
Yes, the Verizon store has a wheelchair accessible entrance.
Can I schedule appointments or services using an app for the Verizon Middletown store?
You can schedule services using the My Verizon app, available for download on the Apple App Store.
What nearby restaurants can I visit before or after shopping at Verizon in Middletown?
Nearby restaurants include Honey Baked Ham, HoneyBaked Ham Company, and Outback Steakhouse, offering a variety of American and Australian cuisine to enjoy before or after your visit.
Are there accommodation options near Verizon in Middletown for travelers?
Yes, nearby hotels include The HUB Middletown, Quality Inn Middletown-Red Bank, and The Hub Middletown Red Bank, BW Signature Collection, providing convenient lodging options.
What nearby services are available if I need dental care after visiting Verizon?
Nearby dental services include Premier Dental and Middletown Family Dental, which also offers teeth whitening and pediatric dentistry.
Does the Verizon store in Middletown participate in community activities?
Yes, the store is associated with RC Cares and engages in community outreach programs.