Verizon

3.6
317 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Manahawkin for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
601 Washington Ave, Manahawkin, NJ
08050, United States

Hours

Reviews

3.5
210 reviews
5 stars
109
4 stars
22
3 stars
9
2 stars
11
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising individual staff members for their helpfulness, while others report rude and unprofessional behavior from management and staff.

Technical Support

Several customers experienced issues with technical support, with some stating that staff were unable to resolve their problems or provided incorrect information.

Store Management

There are complaints about poor management practices, including inadequate staffing and lack of support for employees, leading to long wait times and unsatisfactory customer experiences.

Sales Experience

While some customers had positive experiences with sales representatives, others felt pressured or misled regarding pricing and promotions.

Store Accessibility

Customers reported issues with store hours and accessibility, including being closed unexpectedly and long wait times due to insufficient staff.
  • RS
    Robert Smith
    1 day ago
    1.0
    Went to pay my bill machine is broke last yome would not give you a receipt 10 people on line waiting for service total joke thinl it would be prioriy not them next office 10 miles plus .thank you robert smith
  • VC
    Victoria C
    Nov 15, 2025
    5.0
    Big thank you to Rishaun, really helped me out when I came in after I lost my phone. Appreciate him talking me through the process and getting me a good deal!
  • SS
    Samantha Smith
    Nov 9, 2025
    5.0
    I came into this store today frantic. My phone was not working. A gentleman named Robert greeted me and the manager Nikki came over and helped. She did her best to assure me she would figure it out and tried to calm me. I use my phone for work amongst other things. Her patience was just what I needed. I felt sick to my stomach being I know no ones number. My life is in my phone. She was able to fix what was wrong and I left laughing with her and a huge smile. Thank you!
  • JA
    John Abbott
    Oct 28, 2025
    5.0
    Brought my phone in with a problem that looked like it was hacked. 30 seconds later problem solved. Made my day ;)
  • JL
    Julian Lyght
    Sep 24, 2025
    1.0
    Terrible management and customer service from management. Came to purchase a new phone, watch and headphones. The representative sells me the wrong watch twice, which i was fine with i accepted the 2nd wrong one so we didn’t waste anymore time. i then come back to two days later to trade in an old device to take advantage of a promo. turns out there was a mistake made at point of sale so something had to be escalated. I have them my trade in because they said they were able to fix the issue right at that moment. The manager then tells me he had no power in the store and i have to come back and have the original sales rep fix the issue, pay a $50 restock fee or call customer service.. however you already took my old device, which i need for the promotion so i asked for the phone back. the manager after being extremely rude says he’ll go get it. after 40 minutes exacferafjon, he comes out and says “trade ins are final and can’t be returned”. so being the manager you should know this, meaning you had me sit for 40 minutes just because. He put the phone down mid conversation with the customer service supervisor that she even told me how rude he was being. Completely unacceptable.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Manahawkin?

The Verizon store in Manahawkin is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Manahawkin?

The Verizon store is located at 601 Washington Ave, Manahawkin Commons, Manahawkin, NJ 08050.