Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 840 W Edgar Rd in Linden, NJ 07036
Many customers praised the exceptional service provided by staff members, particularly highlighting individuals like Kashiem and Dachena for their professionalism and helpfulness.
Staff Knowledge
Customers frequently noted the staff's knowledge and ability to explain products and services clearly, contributing to a positive experience.
Mixed Experiences
While many reviews were positive, there were also significant complaints about poor service from certain employees, leading to frustration and dissatisfaction.
Store Operations
Several reviews mentioned issues with store hours and staffing, indicating that customers experienced long waits or found the store closed during posted hours.
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Yvette Reyes
3 days ago
5.0
Diane stopped by needing help and everyone was excellent and so patient. The staff and manager are incredible lovely fun friendly amazing
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Salonia
6 days ago
5.0
The staff was friendly and very attentive.
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Vante .T
Jan 2, 2026
5.0
Mykal and Mia help me out so well. Very professional and charismatic. Very happy to see these people working here!
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Esther Szmikowski
Dec 17, 2025
5.0
Tanya was from far the best customer service . I realy appreciate her service and resolving my problems in less than 5 m,
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Tabitha Porter
Dec 13, 2025
5.0
Exceptional service. The entire team was attentive and genuinely invested in helping me, with multiple coworkers working together to troubleshoot my issue. After unsuccessful attempts with Verizon customer service and other locations, the manager stepped in and was determined to find a solution, and he did.
He saved me a huge amount of time and stress, and I’m incredibly grateful. This location truly goes above and beyond.