Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 840 W Edgar Rd in Linden, NJ 07036
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
186 reviews
5 stars
130
4 stars
11
3 stars
3
2 stars1
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff like Cash and Kashiem, others reported terrible experiences with rudeness and lack of assistance.
Staff Knowledge
Several reviews highlighted the knowledge and expertise of staff members, particularly in helping customers choose the right products and plans.
Store Hours
Multiple customers expressed frustration with inconsistent store hours, reporting that the store was closed during posted hours or that staff were unhelpful when they arrived.
Sales Practices
There are concerns about aggressive sales tactics and misleading information regarding promotions, leading to dissatisfaction among customers.
Overall Experience
While many customers had positive experiences and appreciated the friendly atmosphere, there were significant complaints about poor service and unprofessional behavior from certain employees.
- KHKeon Hagans3 days ago5.0The Verizon store Legacy in the legacy Plaza in Linden, New Jersey is by far the best Verizon store I ever been to from the manager cash, Dachena, Mia and Tatiana. I swear the customer service here is the best. It’s more like family. I will recommend the store over 100 times.
- JSJacob SuchyNov 15, 20255.0Review for Kashiem store manager !was very good and very helpful. He is the best. I recommend. From Jan S and family.
- DRDIEGO RIAÑOOct 24, 20251.0terrible customer service
- JGJoanka GomezOct 17, 20255.0Customer Service Review for Cash – Verizon I recently visited Verizon to trade in my daughter's old phone and add a new line, and I had the pleasure of being assisted by Cash. From start to finish, he provided exceptional customer service. Cash was incredibly knowledgeable, walking me through every step of the process with clear explanations and expert guidance. What truly stood out was his patience and personable demeanor — he took the time to answer all of my questions without ever making me feel rushed. His efficiency made the entire experience smooth and stress-free. It’s rare to find someone who combines professionalism and genuine kindness so seamlessly. Thank you, Cash, for making what could have been a complicated transaction such a positive and pleasant experience. Verizon is lucky to have you on their team!!
- MWMichelle WilsonOct 13, 20255.0Went there with my friend so she can switch service providers from tmoblie to Verizon since team mobile couldn’t help her one bit with her phone I have Verizon never had any problems with them and always very helpful when I have issues with my phone only a phone call away!Thank you Verizon!👍🏻
Frequently Asked Questions About Verizon
Where is the Verizon store located in Linden, NJ?
The Verizon store is located at 840 W Edgar Rd, Ste A, Linden, NJ 07036.
What are the regular business hours for the Verizon store in Linden?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What types of products does the Verizon store offer?
The store offers Verizon Wireless products including cell phones, smartphones, tablets, accessories, smartwatches, and prepaid options.
What payment options are accepted at the Verizon store?
Payment options accepted include American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store provide in-store pickup services?
Yes, in-store pickup is available at this location.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I contact the Verizon store in Linden?
You can contact the store by phone at +1 908-587-0017 or email at linden.nj@russellcellular.com.
Are there any nearby dining options close to the Verizon store?
Yes, nearby dining options include Tropical Smoothie Cafe, Panda Express, Chick-fil-A, Freddy's Frozen Custard & Steakburgers, Wingstop, and Starbucks.
What nearby stores can I visit along with the Verizon store?
Nearby stores include Mattress Firm for furniture, Foot Locker for shoes and fashion, and GameStop for video games and toys.
What facilities are nearby that could help with errands during my visit to the Verizon store?
Nearby facilities include The UPS Store for courier services, PNC ATM for banking needs, and Wawa for convenience and gas station services.