VCA Ocean County Animal Hospital

4.7
559 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Ocean County Animal Hospital
838 River Avenue, Lakewood, NJ
08701, United States

Hours

Reviews

4.7
559 reviews
5 stars
480
4 stars
36
3 stars
5
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with pet loss.

Professionalism

The veterinary team is frequently described as professional, knowledgeable, and thorough in their care and communication.

High Costs

Several reviews mentioned that the fees for services are considered exorbitant, with some customers feeling pressured into expensive treatments.

Mixed Reception

While many customers had positive experiences, there were notable complaints about rude receptionists and poor administrative handling.

Emergency Response Issues

Some customers reported dissatisfaction with the handling of emergency situations, citing long wait times and inadequate responses.
  • JT
    Jo T
    Oct 16, 2025
    1.0
    My wife and I have had multiple bad experiences with this animal hospital, one of which was pretty serious. Our experience is about care *and* fees. Their fees are exorbitant (they charged us $40 to cut our cat's nails) and they will quote their fee(s) every time you are brought into an exam room before you get the chance to see a vet. They have also initiated a 90 day office visit policy. If your last office visit was more than 90 days ago, they will charge you $$ more for the visit. They are very expensive, to say the least. It's hard to believe all of the positive reviews.
  • JK
    Jason Krynicki
    Oct 9, 2025
    1.0
    My cat, Layla, was a patient there two years ago. I tried to make an appointment because Layla is under the weather; there’s something wrong. To see if I could make an appointment today. The receptionist informed me that she would need to speak with the doctor, who would then have to approve it, and after that, I would be required to pay a fee. I told her that’s fine, but she came back and told me they can’t accommodate me calling back tomorrow or Saturday, as they’re completely booked. The receptionist was nothing but rude and disrespectful to me. I would never step foot in Ocean County Veterinary Hospital group ever again. Don’t ever go to this vet again; they should be ashamed of themselves.
  • JA
    JOHN ACCARDI
    Oct 1, 2019
    5.0
    Great staff and very informative. No pressure
  • PF
    Peter Falk
    Mar 3, 2016
    5.0
    Best staff with great doctors. My family has been bringing our pets, dogs and cats for many years. Very caring,wouldn’t go anywhere else

Frequently Asked Questions About VCA Ocean County Animal Hospital

What are the operating hours of VCA Ocean County Animal Hospital?

The hospital is open Monday to Friday from 8:00 AM to 8:00 PM, and on Saturday and Sunday from 8:00 AM to 3:00 PM.

Which types of pets does VCA Ocean County Animal Hospital cater to?

They provide services for cats, dogs, aviaries, exotics, and reptiles.