Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with pet loss.
Professionalism
The veterinary team is frequently described as professional, knowledgeable, and thorough in their care and communication.
High Costs
Several reviews mentioned that the fees for services are considered exorbitant, with some customers feeling pressured into expensive treatments.
Mixed Reception
While many customers had positive experiences, there were notable complaints about rude receptionists and poor administrative handling.
Emergency Response Issues
Some customers reported dissatisfaction with the handling of emergency situations, citing long wait times and inadequate responses.
JT
Jo T
Oct 16, 2025
1.0
My wife and I have had multiple bad experiences with this animal hospital, one of which was pretty serious. Our experience is about care *and* fees. Their fees are exorbitant (they charged us $40 to cut our cat's nails) and they will quote their fee(s) every time you are brought into an exam room before you get the chance to see a vet. They have also initiated a 90 day office visit policy. If your last office visit was more than 90 days ago, they will charge you $$ more for the visit. They are very expensive, to say the least. It's hard to believe all of the positive reviews.
JK
Jason Krynicki
Oct 9, 2025
1.0
My cat, Layla, was a patient there two years ago. I tried to make an appointment because Layla is under the weather; there’s something wrong. To see if I could make an appointment today. The receptionist informed me that she would need to speak with the doctor, who would then have to approve it, and after that, I would be required to pay a fee. I told her that’s fine, but she came back and told me they can’t accommodate me calling back tomorrow or Saturday, as they’re completely booked. The receptionist was nothing but rude and disrespectful to me. I would never step foot in Ocean County Veterinary Hospital group ever again. Don’t ever go to this vet again; they should be ashamed of themselves.
JA
JOHN ACCARDI
Oct 1, 2019
5.0
Great staff and very informative. No pressure
PF
Peter Falk
Mar 3, 2016
5.0
Best staff with great doctors. My family has been bringing our pets, dogs and cats for many years. Very caring,wouldn’t go anywhere else
Frequently Asked Questions About VCA Ocean County Animal Hospital
What are the operating hours of VCA Ocean County Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 8:00 PM, and on Saturday and Sunday from 8:00 AM to 3:00 PM.
Which types of pets does VCA Ocean County Animal Hospital cater to?
They provide services for cats, dogs, aviaries, exotics, and reptiles.
What types of payment methods does VCA Ocean County Animal Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What specialized veterinary services are offered at VCA Ocean County Animal Hospital?
Services include advanced dental care, cardiology, diabetes care, general and laser surgery, microchipping, pet boarding and grooming, vaccinations, and many more.
Where is VCA Ocean County Animal Hospital located?
It is located at 838 River Avenue, Lakewood, NJ 08701, USA.
Does VCA Ocean County Animal Hospital follow specific health and safety protocols?
Yes, they follow health and safety protocols based on best health care practices, and state and local regulations.
Is there a way to get a free first exam at VCA Ocean County Animal Hospital?
Yes, new patients can click on their first exam offer coupon available on their website.
Can I find pet grooming services near VCA Ocean County Animal Hospital?
Yes, OCVH Grooming is nearby, offering pet grooming and pet store services, making it convenient to manage your pet's health and grooming in one area.
What other veterinary services are available near VCA Ocean County Animal Hospital?
Ocean County Veterinary is nearby, providing additional veterinarian services for pets in the area.
Are there any medical facilities near VCA Ocean County Animal Hospital where family members can seek care?
Yes, nearby medical facilities include Ocean Dental Expressions for dental care, Jersey Shore ENT Specialists for ear, nose, and throat services, and Pediatric Affiliates Pa for pediatric care, allowing convenient access to health services for the whole family.