Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Jersey City, NJ location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
2,492 reviews
5 stars
2,399
4 stars32
3 stars10
2 stars6
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and patient, with specific mentions of employees like Kaushik, Arya, and Mamadou.
Expertise
Many reviews highlighted the staff's knowledge and ability to explain options clearly, making the purchasing process smooth and stress-free.
Store Experience
The store was described as clean and welcoming, contributing to a positive overall shopping experience.
Recommendations
Numerous customers expressed their willingness to recommend the store to others, citing exceptional service and great deals.
- VDVidushi Desai2 days ago1.0My experience at this store was unpleasant for the first time in many years. We went to check if there are any offers or discounts available. The person at the store just checked in our mobile app for Verizon which we already did. The unwillingness to help was really disappointing.
- PMPravalika Mirukula6 days ago5.0I had an excellent experience at this Verizon store. The service was outstanding, and Kaushik went above and beyond to provide exceptional customer support.
- LALamisha AustinJan 3, 20265.0Arya customer service was amazing I came in worried about my outdated phone not turning on after it died. He was able to help me upgrade and transfer everything to the new phone with no stress. He is very educated on all the promotions getting me the best possible deal!
- JHJudith HillJan 2, 20265.0Arya was knowledgeable and friendly while setting up our new cell phones and plan. He was especially kind and patient with our son, who is autistic. I highly recommend Arya if you're looking for excellent customer service!
- YRYakub reddyDec 18, 20255.0Kaushik provided an excellent experience during my visit to Verizon. He was knowledgeable, patient, and took the time to clearly explain different plans and device options without any pressure. He genuinely listened to my needs and helped me choose the best solution for my situation. The entire process was smooth and efficient, and Kaushik’s professionalism and friendly attitude made a big difference. I highly recommend working with him if you’re looking for great customer service .
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location at 322 Central Ave, Jersey City?
The Verizon store at 322 Central Ave is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does this Verizon store offer in-store pickup services?
Yes, this Verizon location offers in-store pickup services for your convenience.
What types of products can I expect to find at this Verizon Authorized Retailer?
You can shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, and find monthly discounts.
What payment options are accepted at the Verizon store in Jersey City?
The store accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is this Verizon store wheelchair accessible?
Yes, this store has a wheelchair accessible entrance to accommodate all customers.
Does the Verizon store provide repair services?
Yes, they offer service and repair for your devices.
Is curbside pickup available at this Verizon location?
Yes, curbside pickup is available alongside in-store shopping.
Are appointments required to visit the Verizon store at 322 Central Ave?
No, appointments are not required to visit the store; walk-ins are welcome.
What nearby places can I visit before or after shopping at Verizon?
You can visit nearby places such as City Furniture for home furnishings, Chef Of India for Indian cuisine, and Dunkin' for coffee and donuts.
Are there other mobile phone stores near the Verizon location in Jersey City?
Yes, nearby mobile phone stores include Sprint Store, AT&T Store, Total Wireless, and Metro by T-Mobile, providing multiple options for wireless services and devices.
Are there any nearby health and medical facilities close to Verizon at 322 Central Ave?
Yes, Barnabas Health Medical Group at 317 Central Avenue and medical doctors such as THOTA, Sreevani, MD are nearby for your health needs.