Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Hoboken for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
162 reviews
5 stars
83
4 stars
11
3 stars
4
2 stars
8
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being helpful and friendly, while others report rudeness and lack of assistance.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided effective solutions, but there were also complaints about staff being uninformed or unhelpful.
Store Operations
Customers expressed frustration with long wait times, inconsistent store hours, and issues with order processing.
Positive Experiences
Some customers had excellent experiences, particularly with specific staff members who were noted for their patience and helpfulness.
Negative Experiences
Numerous reviews mentioned poor service, including rude interactions and unresolved issues, leading to dissatisfaction.
- EBEn BNov 7, 20252.0Hit or miss when it comes to staffing. Either extremely helpful or completely rude. There is no in between. I know who the nice ones are so when I don't see them, I just walk out now. The rude ones are completely dismissive and checked out. One flat-out lied to me because when I went back on another day, the helpful staff actually confirmed what I thought was right and fixed the issue for me.
- GBGeneral BNov 7, 20251.0I’m having trouble calling into the store. Calls are going straight to customer support. Is there a preferred time that i should call back?
- FCFrank CrespoNov 4, 20255.0Adel is amazing, I just came here to change my phone company and This guy offered me excellent products, very satisfied with his service, highly recommended 100%great job Adel
- CCClaireOct 25, 20255.0I had a really nice experience with Jessica! She was extremely helpful with helping me pick out my new phone and porting into Verizon.
- JSJenny SOct 19, 20251.0From the moment I walked in all I heard was the time they will be closing. I went in around 3 pm trying to upgrade my phone and the rep kept saying the store will close at five. What a great service ...
Frequently Asked Questions About Verizon
What products and services does the Verizon store in Hoboken offer?
The Verizon store offers the latest 5G smartphones including iPhone, Google Pixel, and Samsung Galaxy, mobile plans, wireless and Fios Internet plans, as well as business cell phones, tablets, and laptops.
What are the store hours for the Verizon Hoboken location?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment at the Verizon store in Hoboken?
Yes, you can schedule an in-store appointment online or via the My Verizon app to visit the store conveniently.
What are the options for picking up online orders from the Verizon Hoboken store?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your Verizon orders.
Does the Verizon store in Hoboken accept debit cards and mobile payments?
Yes, the store accepts debit cards, mobile NFC payments, and checks. It does not require cash only.
Is free Wi-Fi available at the Verizon store in Hoboken?
Yes, free Wi-Fi is available for customers at the store.
Which nearby public transportation option can help me get to the Verizon store in Hoboken?
The Academy Bus Commuter service is nearby and can help you easily reach the Verizon store located at 93 Washington St.
Are there any popular local eateries near the Verizon store in Hoboken where I can grab a bite?
Yes, Carlo's Bakery and Basile's Pizza are nearby popular spots where you can enjoy bakery treats or Italian food before or after your Verizon visit.
Can I visit any local fitness clubs near the Verizon Hoboken store?
Yes, fitness enthusiasts can check out Next Basket Wins Basketball and Pump Pilates Hoboken located near the Verizon store, offering fitness training and pilates classes.
What brands of smartphones can I find at the Verizon store in Hoboken?
The store carries brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.