Verizon

3.7
688 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Hazlet for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2996 State Route 35, Hazlet, NJ
07730, United States

Hours

Reviews

3.7
523 reviews
5 stars
283
4 stars
61
3 stars
35
2 stars
24
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly Omar and Rosa, who provided exceptional service and went above and beyond to assist.

Staff Performance

Several reviews highlighted the efficiency and knowledge of employees, with Omar receiving consistent commendations for his expertise and friendly demeanor.

Negative Experiences

A number of customers reported poor experiences with management, particularly with a manager named Chris, citing rudeness and unhelpfulness.

Store Environment

While many appreciated the friendly atmosphere, some noted issues with long wait times and inadequate assistance during busy periods.
  • DH
    Dawn Handler
    2 days ago
    5.0
    We came in today to upgrade a phone . Omar helped us and was so professional and knowledgeable in our transaction today at verizon. Helpful transparent in every step. We felt comfortable in every step. Is he the best verizon representative to deal with non pressure non pushy and explained everything in detail . Treated us like family. !!!
  • DA
    Damaris Massiel Castillo Arauz
    3 days ago
    1.0
    If I could give them a 1 star review I would. The host was rude the whole time. I would rather buy my devices online than ever going back to this location.
  • EB
    Elizabeth Bernstein
    Jan 5, 2026
    1.0
    I have been a customer with Verizon for over 30 years but I was treated so poorly by Omar from this location that I’m considering moving to another carrier. The second I walked in he was disrespectful and later learned dishonest too. I called him on it and he became nasty. We walked out and he called me saying “he spoke to his manger”. I let him know that I would not do business with him. I would stay away.
  • CO
    Carlos Ortiz
    Jan 3, 2026
    5.0
    Omar fixed a problem that my Helpdesk couldn’t for two hours within two minutes and saved me having to get a new phone. The brother simply rocks!!
  • GD
    Gerard DiMasi
    Dec 26, 2025
    5.0
    Went to see if the 4 phones and 25 a line was real. Rosa the Verizon rep was extremely helpful she explained all the options we had. She answered all my questions gave me a 4 page print out to show my family and waited for our decision. Because of Rosa's patience and the paperwork explaining the various options my family wanted to switch to Verizion. Thank you Rosa for all your help we are all very glad you there to help us

Frequently Asked Questions About Verizon

What types of products does the Verizon store in Hazlet offer?

The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also provide FIOS, business cell phones, mobile hotspots, tablets, and laptops.

What are the store hours for the Verizon store in Hazlet, NJ?

The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.