Verizon

4.6
421 reviews

About

Cell Phone Store
TCC Hainesport, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1508 Route 38.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
1508 Route 38, Hainesport, NJ
08036, United States

Hours

Reviews

4.6
421 reviews
5 stars
370
4 stars
11
3 stars
7
2 stars
4
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, particularly highlighting Jovanni, Gibby, and Shawn for their patience and helpfulness.

Knowledgeable Staff

Numerous reviews mentioned the staff's extensive knowledge about products and services, making the purchasing process smooth and informative.

Positive Experiences

A significant number of customers reported positive experiences, often mentioning the staff's willingness to go above and beyond to assist.

Long Wait Times

Some customers expressed frustration with long wait times for service, particularly when picking up online orders.

Mixed Reviews on Management

While many staff members received high praise, there were negative comments regarding a district manager's behavior, which affected customer experiences.
  • BC
    brian chmura
    Nov 15, 2025
    5.0
    Rozelle is by far the best Verizon expert I have ever worked with. She was more than extremely knowledgeable on all of the deals and promotions and helped me immensely with upgrading to a new phone. She was extremely welcoming even though I showed up at 6:30pm when she closed at 8pm but not once did she complain of the time. She also had amazing customer service, extremely efficient and also was a lot of fun to talk to and get to connect with. I’m very grateful for her help and will be recommending this Verizon to everyone I know! Thank you Rozelle!
  • MR
    Michael Redder
    Oct 19, 2025
    1.0
    AVOID THIS STORE! IF you are lucky enough that there's an employee actually in the store when you get there and you DON'T have to wait more than 5 minutes just for someone to emerge from the back, it's going to be someone not interested in helping you and only interested in talking down to you until they literally abandon you and leave the store empty again rather than try to assist you.
  • TG
    Teri Grand
    Oct 13, 2025
    5.0
    Gabby was outstanding service was excellent
  • JM
    Jerri Marlin
    Oct 8, 2025
    5.0
    Just come in and ask for Sean. My husband and I drive past 4 Verizon stores to work with him. Very patient with the elderly and just a pleasant young man all around. Thanks again!!!
  • PB
    Peg Biringer
    Oct 7, 2025
    5.0
    This Verizon is the best Verizon I have ever been to very patient. Explains everything i was confused of exactly what I was being charged for on my bill and Jovanni took his time to go over everything in my account. He was very patient with me and understood that I'm the kind of person that needs to write everything down. He answered every question and help me sign up for auto pay and paperless to save money And even help me get into my verizon account. When customer service couldn't help me i sure do appreciate good customer service. And that's exactly what this place provides.

Frequently Asked Questions About Verizon

What products and services does the Verizon store at 1508 Route 38 offer?

The Verizon store offers smartphones, tablets, wireless devices, Verizon home internet, accessories, and services like new lines, device activation, bill payments, and mobile protection plans.

Where is the Verizon authorized retailer located in Hainesport, NJ?

It is located at 1508 Route 38, Ste 104, Hainesport, NJ 08036.