Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Freehold, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 329 West Main Street.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
464 reviews
5 stars
398
4 stars6
3 stars5
2 stars3
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being polite, helpful, and knowledgeable, with specific mentions of employees like Tarshiek, Zeus, and Iacopps.
Promotions and Pricing
Several reviews highlighted issues with hidden fees and misleading promotions, leading to dissatisfaction with billing practices.
Store Experience
Customers reported mixed experiences, with some enjoying efficient service while others faced frustrations, particularly regarding equipment returns and staff knowledge.
Employee Performance
Certain employees received high praise for their professionalism and assistance, while others were criticized for lack of knowledge or helpfulness.
- BNBarbara NardiDec 29, 20255.0Tarshiek was amazing. He made my process of getting a new very easy and pleasant. I love my new Samsung 25 ultra
- EMEthan MeiersDec 27, 20255.0Very polite staff, easy to work with. Came in to upgrade my phone, and they walked me through the deals they had to offer. Walked out with a brand new iPhone17 for free! Great people
- MMMaxDec 9, 20251.0Stay the hell away from Verizon. They advertise one price, then jack it up 50-100% with hidden fees the second you sign up. Customer service is useless, coverage is trash (even in major cities you’ll get dropped calls and fake ‘5G’ that’s slower than 4G), and every single bill is a surprise robbery. Worst company I’ve ever dealt with in my life. Save your money, save your sanity — go literally anywhere else. Verizon is a straight-up scam
- TKTyler KauthDec 5, 20251.0Gave me an additional device as part of a “promo”. After BOAR LOADS of questioning, I was ASSURED it didn’t add anything to our monthly bill. My bill went up $167 the next month because of this device. DO NOT GO HERE.
- CLCheryl LazzaroDec 5, 20255.0Tarshiek handle my account with care. I had such a professional experience I will always come back to this store
Frequently Asked Questions About Verizon
What products and brands does Verizon at 329 West Main Street offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, and connected devices from brands like Apple, Samsung, Google, Motorola, and more.
What are the store hours for Verizon in Freehold, NJ?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Freehold?
The Verizon store is located at 329 West Main Street, Freehold, NJ 07728, next to Yo Mon Yogurt in the Colonial Plaza.
Does Verizon in Freehold offer in-store pickup or delivery services?
Yes, Verizon offers in-store pickup services and supports delivery options such as curbside pickup and in-store shopping.
How can I schedule an appointment or manage my Verizon service?
You can schedule appointments at https://wirelesszone.com/appointments/ or manage your service via the My Verizon app available on the App Store.
What customer services does Verizon in Freehold specialize in?
They specialize in Verizon Wireless products and services, excellent customer service, and wet phone recovery solutions.
What nearby places can I visit before or after shopping at Verizon Freehold?
Nearby you can visit Chipotle Mexican Grill, Rook Coffee, and Panda Asian Fusion Restaurant for dining options, or Yo Mon Frozen Yogurt for a treat.
Are there any nearby financial services close to Verizon in Freehold?
Yes, M&T Bank and Chase Bank are nearby, which can be convenient for any banking needs before or after your visit to Verizon.
What educational or tutoring centers are near Verizon in Freehold?
Mathnasium, a tutoring center specializing in test preparation and specialty education, is located close to the Verizon store.
Is there a dental or medical facility near the Verizon store at 329 West Main Street?
Yes, Brighter Dental and Miracle-Ear Hearing Aid Center are nearby for dental and medical supply needs respectively.