Verizon

4.5
467 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Freehold, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 329 West Main Street.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
329 West Main Street, Freehold, NJ
07728, United States

Hours

Reviews

4.5
464 reviews
5 stars
398
4 stars
6
3 stars
5
2 stars
3
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being polite, helpful, and knowledgeable, with specific mentions of employees like Tarshiek, Zeus, and Iacopps.

Promotions and Pricing

Several reviews highlighted issues with hidden fees and misleading promotions, leading to dissatisfaction with billing practices.

Store Experience

Customers reported mixed experiences, with some enjoying efficient service while others faced frustrations, particularly regarding equipment returns and staff knowledge.

Employee Performance

Certain employees received high praise for their professionalism and assistance, while others were criticized for lack of knowledge or helpfulness.
  • BN
    Barbara Nardi
    Dec 29, 2025
    5.0
    Tarshiek was amazing. He made my process of getting a new very easy and pleasant. I love my new Samsung 25 ultra
  • EM
    Ethan Meiers
    Dec 27, 2025
    5.0
    Very polite staff, easy to work with. Came in to upgrade my phone, and they walked me through the deals they had to offer. Walked out with a brand new iPhone17 for free! Great people
  • MM
    Max
    Dec 9, 2025
    1.0
    Stay the hell away from Verizon. They advertise one price, then jack it up 50-100% with hidden fees the second you sign up. Customer service is useless, coverage is trash (even in major cities you’ll get dropped calls and fake ‘5G’ that’s slower than 4G), and every single bill is a surprise robbery. Worst company I’ve ever dealt with in my life. Save your money, save your sanity — go literally anywhere else. Verizon is a straight-up scam
  • TK
    Tyler Kauth
    Dec 5, 2025
    1.0
    Gave me an additional device as part of a “promo”. After BOAR LOADS of questioning, I was ASSURED it didn’t add anything to our monthly bill. My bill went up $167 the next month because of this device. DO NOT GO HERE.
  • CL
    Cheryl Lazzaro
    Dec 5, 2025
    5.0
    Tarshiek handle my account with care. I had such a professional experience I will always come back to this store

Frequently Asked Questions About Verizon

What products and brands does Verizon at 329 West Main Street offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, and connected devices from brands like Apple, Samsung, Google, Motorola, and more.

What are the store hours for Verizon in Freehold, NJ?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.