Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Fort Lee, NJ location.
The staff, particularly Jae and Patrick, received high praise for their helpfulness, professionalism, and knowledge, making the customer experience enjoyable.
Staff Attitude
Most reviews highlighted the kindness and patience of the employees, contributing to a welcoming atmosphere.
Mixed Experiences
While many customers had positive interactions, a few reported poor service, including lack of acknowledgment and communication during busy times.
Efficiency
Customers appreciated the quick and thorough service, with many noting that their needs were addressed promptly.
JH
Jemin Hong
2 days ago
5.0
The most fastest and efficient agent I met in Verizon. I am a long time loyal customer of verizoion personally and corporate wise. But no one was thus fast and accurate ever.
LG
Louise Galleshaw
3 days ago
5.0
He was extremely patient and knowledgeable about products It was a very good experience
CL
charles litman
4 days ago
5.0
Every worker at this store is helpful and pleasant
HS
Hj S
6 days ago
1.0
한분은 너무 불친절하고 무례합니다. 다시는 갈생각없고 말리고싶습니다. 별 5개가 도대체 누가 쓴건지 궁금합니다.
YJ
YONGJIN JOO
Dec 27, 2025
5.0
All employees are very very kind and well explained about the plan.