Verizon

3.6
243 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Edgewater for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
29 The Promenade, Edgewater, NJ
07020, United States

Hours

Reviews

3.5
180 reviews
5 stars
92
4 stars
16
3 stars
9
2 stars
9
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members like Alberto, Jeffrey, and Deny, while others reported rude and dismissive behavior from some employees.

Efficiency

Several reviews highlighted long wait times and inefficient service, with some customers expressing frustration over being ignored or receiving poor assistance.

Product Knowledge

While some staff were noted for their expertise, there were multiple instances of employees providing misleading information or lacking knowledge about products and services.

Store Environment

The store layout and cleanliness received positive remarks, but issues with staffing levels during busy times were frequently mentioned.

Mixed Experiences

Overall, customer experiences varied widely, with some praising exceptional service and others expressing dissatisfaction with their interactions.
  • LA
    Ludmilla Aires
    3 days ago
    5.0
    I’m glad I picked this store! My brother and I had an amazing experience with Alberto. He was very attentive and patient while transferring our lines to Verizon. Alvin was also very friendly and receptive. Great experience at this store, I recommend!
  • GC
    Good Citizen
    Nov 1, 2025
    5.0
    I had an awesome experience working with Alberto at Verizon. He helped me get set up with a new phone and went above and beyond to make sure I got the best possible deal. He took his time explaining everything clearly, got me some additional discounts I didn’t even know about, and made the whole process easy and stress-free. It’s rare these days to find someone who genuinely cares about helping the customer instead of just making a sale. Alberto definitely earned my trust and my future business. If you’re going to Verizon, ask for him — you’ll be glad you did.
  • SK
    Sang Kim
    Oct 18, 2025
    5.0
    Jeffrey is the best. He helped thru my activation with patience and great effort. Thank you.
  • RR
    Reen
    Oct 12, 2025
    5.0
    Thank you Jeffrey! Great service. You fixed the problem with my phone...spot on. I would have never had it on full capacity unless you corrected someone else's mistake from Best Buy. Very knowledgeable staff here! 💯
  • MR
    miss rose
    Sep 19, 2025
    5.0
    Alberto is the greatest. He deserves top dollar. He saved me and got me into a new plan, got me into a iPhone Pro Max on launch day after 6pm AND hooked it up with all the offers they had going on to save me money. Spectrum messed me up and had my new phone go to the wrong address. Ending up return to sender to then a refund me and start all over again……Thank you Alberto!

Frequently Asked Questions About Verizon

What are the Verizon store hours in Edgewater, NJ?

The Verizon store in Edgewater is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and closed on Sundays.

Which brands of smartphones can I find at the Verizon Edgewater store?

You can find the latest 5G smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL at the Verizon store in Edgewater.