Verizon

3.6
245 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Edgewater for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
29 The Promenade, Edgewater, NJ
07020, United States

Hours

Reviews

3.4
182 reviews
5 stars
92
4 stars
16
3 stars
9
2 stars
10
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising attentive and knowledgeable staff, while others report rude and unhelpful service.

Staff Performance

Several employees, particularly Alberto, Jay, and Deny, received high praise for their assistance, while others were criticized for being dismissive or unprofessional.

Store Experience

Customers noted improvements in store layout and efficiency, but also mentioned long wait times and understaffing during busy periods.

Billing Issues

Multiple reviews highlighted concerns about unexpected charges and billing discrepancies, leading to frustration among customers.
  • GG
    GED2MD
    Dec 17, 2025
    1.0
    Beware of this place!! If you make any changes to your account or change your phone, you have to look at your bill because they will sneak in extra charges!!! You’ve been warned. I upgraded my phone to the iPhone 17 Pro Max and specifically told them that I don’t want Verizon protection plan but when I look at my bill I see that I’m being charged $19 a month for it. Verizon, in general, isn’t as good as it used to be and it’s because its employees suck!
  • LA
    Ludmilla Aires
    Nov 20, 2025
    5.0
    I’m glad I picked this store! My brother and I had an amazing experience with Alberto. He was very attentive and patient while transferring our lines to Verizon. Alvin was also very friendly and receptive. Great experience at this store, I recommend!
  • GC
    Good Citizen
    Nov 1, 2025
    5.0
    I had an awesome experience working with Alberto at Verizon. He helped me get set up with a new phone and went above and beyond to make sure I got the best possible deal. He took his time explaining everything clearly, got me some additional discounts I didn’t even know about, and made the whole process easy and stress-free. It’s rare these days to find someone who genuinely cares about helping the customer instead of just making a sale. Alberto definitely earned my trust and my future business. If you’re going to Verizon, ask for him — you’ll be glad you did.
  • SK
    Sang Kim
    Oct 18, 2025
    5.0
    Jeffrey is the best. He helped thru my activation with patience and great effort. Thank you.
  • RR
    Reen
    Oct 12, 2025
    5.0
    Thank you Jeffrey! Great service. You fixed the problem with my phone...spot on. I would have never had it on full capacity unless you corrected someone else's mistake from Best Buy. Very knowledgeable staff here! 💯

Frequently Asked Questions About Verizon

What are the Verizon store hours in Edgewater, NJ?

The Verizon store in Edgewater is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and closed on Sundays.

Which brands of smartphones can I find at the Verizon Edgewater store?

You can find the latest 5G smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL at the Verizon store in Edgewater.