Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in East Windsor, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
297 reviews
5 stars
225
4 stars
13
3 stars
10
2 stars
6
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Yemi, Kavon, and Sean, highlighting their patience and knowledge.
Long Wait Times
Several reviews mentioned long wait times, with customers expressing frustration over delays in service, even with appointments.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality, including feeling scammed or receiving incorrect information.
Knowledgeable Staff
Customers frequently noted the staff's expertise, particularly in helping with phone setups and upgrades.
Store Management Issues
There were complaints about the store's management and organization, including employees not showing up for work and poor communication.
- MDMike DonnellyNov 6, 20255.05 Star Service. Professional and courteous. Answered all questions and took care of all our needs. They did a fantastic job
- RCRenu ChauhanNov 6, 20251.0Very bad customer service the guy name JAREN’H working there is really rude and crazy he overcharged me and added add ons without even asking me thats really disgusting don’t go to thjs store they are really robbing people ! And i would say stay aware with this guy speciAlly
- RBRoshnai BhowalOct 31, 20255.0Mr. Akash (Verizon Representative) provided outstanding customer service and demonstrated impressive knowledge of all Verizon products and plans. He took the time to carefully review every option, explain the details clearly, and curate the perfect plan and phone for my family’s needs. His professionalism, efficiency, and genuine willingness to help made the entire experience seamless and enjoyable. Highly recommend him and making an appointment in advance!
- EMEfrain MonterrosoOct 29, 20251.0Agents are well intended but do not bill things appropriately!
- DCDebra ColonOct 9, 20251.0One star too much! Their service was deplorable. The Indian lady helped an Indian couple who entered after me, even after I told her I was there before them. Waited 45 minutes only to be ignored! Left and will be canceling my service!!
Frequently Asked Questions About Verizon
What is Victra's relationship with Verizon?
Victra is your local Verizon Authorized Retailer in East Windsor, NJ, offering a range of Verizon wireless devices and services.
What types of products can I find at the Victra Verizon store in East Windsor?
You can find smartphones, tablets, wearable devices, mobile broadband, accessories, and device protection at this store.
What services does the Victra Verizon store offer?
The store offers new lines, upgrades, new devices, accessories, and Fios Home Internet services.
What are the Victra Verizon store's hours of operation?
The store is open Monday through Friday from 9 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 6 PM.
What payment options are accepted at the Victra Verizon East Windsor location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Victra Verizon store offer in-store pickup for orders?
Yes, the store offers in-store pickup service for your convenience.
What languages are supported at the Victra Verizon East Windsor store?
The store supports English and Spanish for communication with customers.
Which nearby restaurants can I visit before or after shopping at Victra Verizon?
Nearby eateries include Cake Walk bakery and Indian restaurant, Subway sandwich shop, Biryani Pot Indian restaurant, Honest Restaurant offering Indian and pizza dishes, Muncheez convenience and American restaurant, and Papa Johns Pizza.
Are there any nearby places where I can get beauty or wellness services near Victra Verizon?
Yes, Anthony Vincent Salon and The Hairports Wash and Blow Dry Bar offer hair and beauty services, while Lomo'Da Massage and Spalette provides massage therapy. One Yoga and Wellness Center is also close by for fitness and wellness activities.
What nearby facilities can assist me with shipping, medical, or financial needs when visiting Victra Verizon?
Nearby, you can use the UPS Access Point for shipping, Excel Family Care and several doctors' offices for medical services, and LibertyX Bitcoin ATM, Walgreens pharmacy, and Western Union for financial and health-related needs.