Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 70 Rt 17 North in East Rutherford, NJ 07073
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
298 reviews
5 stars
231
4 stars
13
3 stars
5
2 stars4
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised specific representatives like Ricardo and Nourhan for their helpfulness and professionalism, others reported rude or unhelpful staff.
Store Hours
Several customers expressed frustration with inconsistent store hours, including early closures and unavailability during posted hours.
Service Efficiency
Many reviews highlighted quick and efficient service, particularly when dealing with phone upgrades and data transfers, although some customers experienced long wait times.
Product Knowledge
Customers appreciated the knowledge and assistance provided by staff, particularly in troubleshooting and explaining services.
- ADAlin Dv3 days ago5.0I am very happy with the service at that location.
- KKKanolliJan 5, 20261.0Don't walk run from this store!!!The gentleman at the counter is completely useless two times we have gone in there and he has done absolutely nothing and sent us on our way. He should not be working there his customer service skills are horrible ..
- JCJair CabalJan 3, 20261.0Verizon sent me to that location for a return, but they told me they are no longer accepting equipment returns. They shouldn't do that because we're wasting time and gas.
- MLMaddie LozanoDec 27, 20251.0How can you say you’re open but yet the doors are locked at 5:20pm on a Saturday?
- JTJoseph TierneyDec 9, 20251.0Not sure I’ve ever met such a rude or disinterested customer services rep. I walked out within 5 minutes.
Frequently Asked Questions About Verizon
What products and brands are available at Russell Cellular in East Rutherford?
Russell Cellular offers Verizon Wireless products including smartphones, tablets, smartwatches, accessories, and prepaid plans from brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Russell Cellular at 70 Route 17 N, East Rutherford?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and is closed on Sundays.
Does Russell Cellular offer in-store pickup for online orders?
Yes, Russell Cellular provides in-store pickup services for customers who order online.
What payment options are accepted at the Russell Cellular store in East Rutherford?
Russell Cellular accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is the Russell Cellular store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
How can I contact Russell Cellular in East Rutherford?
You can contact them by phone at +1 201-933-0800 or by email at eastrutherford.nj@russellcellular.com.
Are there any fitness centers near Russell Cellular in East Rutherford?
Yes, Orangetheory East Rutherford, a gym and boot camp facility, is located nearby for customers interested in fitness activities.
Where can I grab a meal near Russell Cellular in East Rutherford?
There are various dining options nearby including Mamoun's Falafel for Mediterranean cuisine, Five Guys for burgers, Jersey Mike's Subs for sandwiches, Chipotle Mexican Grill for Tex-Mex, and Teriyaki One for Japanese food.
If I'm visiting Russell Cellular and want a quick coffee, where should I go nearby?
Starbucks, a coffee shop and internet cafe, is located nearby for a convenient coffee break before or after your visit.
Are there other mobile phone stores near Russell Cellular in East Rutherford?
Yes, nearby mobile phone stores include Verizon, Wireless World NJ, and another Russell Cellular location, providing alternative options for your mobile needs.