Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 70 Rt 17 North in East Rutherford, NJ 07073
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
291 reviews
5 stars
228
4 stars
13
3 stars
5
2 stars4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported rude or unhelpful interactions.
Staff Performance
Ricardo and Nourhan received numerous positive mentions for their exceptional service, while other staff members were criticized for being inattentive or unprofessional.
Store Hours
Customers expressed frustration over inconsistent store hours, including early closures and unavailability during scheduled appointments.
Efficiency
Several customers noted quick and efficient service, particularly when upgrading or setting up new phones.
Communication Issues
Customers reported problems with communication regarding appointments, order readiness, and service availability.
- RRROct 18, 20255.0Workers are great and helpful here. Excellent service and friendly staff! Everything was handled professionally and on time. I really appreciated the attention to detail and how smooth the entire experience was from start to finish.
- PIPeter IncalcaterraSep 23, 20251.0Not a real verizon store. Me and another group went in at the same time and the answer from both employees was “you have to go to the REAL verizon store”. Why would you be able to make an appointment and tell them what you need if they cant even help?
- LVLeeba VerSep 18, 20251.0The store closed randomly at 5pm???
- JRJOHN RAGNOSep 7, 20255.0Very good sales person. Knowledgeable and courteous Listened to my needs.
- BLBill LeVanAug 26, 20251.0The Verizon store on 17 poor service workers lazy no help at all bad
Frequently Asked Questions About Verizon
What products and brands are available at Russell Cellular in East Rutherford?
Russell Cellular offers Verizon Wireless products including smartphones, tablets, smartwatches, accessories, and prepaid plans from brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Russell Cellular at 70 Route 17 N, East Rutherford?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and is closed on Sundays.
Does Russell Cellular offer in-store pickup for online orders?
Yes, Russell Cellular provides in-store pickup services for customers who order online.
What payment options are accepted at the Russell Cellular store in East Rutherford?
Russell Cellular accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is the Russell Cellular store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
How can I contact Russell Cellular in East Rutherford?
You can contact them by phone at +1 201-933-0800 or by email at eastrutherford.nj@russellcellular.com.
Are there any fitness centers near Russell Cellular in East Rutherford?
Yes, Orangetheory East Rutherford, a gym and boot camp facility, is located nearby for customers interested in fitness activities.
Where can I grab a meal near Russell Cellular in East Rutherford?
There are various dining options nearby including Mamoun's Falafel for Mediterranean cuisine, Five Guys for burgers, Jersey Mike's Subs for sandwiches, Chipotle Mexican Grill for Tex-Mex, and Teriyaki One for Japanese food.
If I'm visiting Russell Cellular and want a quick coffee, where should I go nearby?
Starbucks, a coffee shop and internet cafe, is located nearby for a convenient coffee break before or after your visit.
Are there other mobile phone stores near Russell Cellular in East Rutherford?
Yes, nearby mobile phone stores include Verizon, Wireless World NJ, and another Russell Cellular location, providing alternative options for your mobile needs.