Verizon

3.5
412 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Cherry Hill for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
901 Haddonfield Rd, Cherry Hill, NJ
08002, United States

Hours

Reviews

3.4
279 reviews
5 stars
138
4 stars
27
3 stars
16
2 stars
12
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for rudeness and lack of knowledge.

Staff Competence

Several customers reported issues with staff competence, including misinformation and unprofessional behavior, leading to frustration.

Wait Times

Long wait times were frequently mentioned, with customers expressing dissatisfaction over delays in being attended to.

Store Management

Management received mixed feedback; some customers appreciated the assistance from managers, while others found them unhelpful or rude.

Product Issues

Customers reported problems with product setups and service issues, leading to dissatisfaction with the overall experience.
  • JS
    Jeff Stunts
    Dec 20, 2025
    1.0
    Working with this store or Verizon in general is a special sort of dystopian nightmare fuel. The staff will barely address your problems with devices and then have you sit in store on hold for hours with remote customer service while they shock $70 plastic phone cases to the dumbest mark that stumbles in innocently looking for help. AVOID AT ALL COST.
  • PP
    Paige
    Dec 16, 2025
    5.0
    Saia / Saya (sorry if I’m misspelling your name!!) was awesome! She quick and knowledgeable. Going to any Verizon store can be extremely annoying but she made the process of getting my new phone a breeze. The only reason I’ll come here again! Thanks girl!
  • AM
    Amanda McBride
    Dec 15, 2025
    1.0
    Terrible place
  • CR
    Carlos Rodrigo
    Dec 13, 2025
    1.0
    This store is extremely bad and disappointing. The service is terrible, the employees don’t care about customers, and the quality of the products is very poor. Everything feels disorganized, overpriced, and unprofessional. I regret shopping here and would not recommend this store to anyone. It was a complete waste of time and money.
  • SP
    Sachin Patel
    Nov 16, 2025
    5.0
    Troy is amazing. He helped us a soon as we came in and had to make a couple of trips for other reasons and later that day walked out with brand new iphone 17's. Ask for troy he is the man!!

Frequently Asked Questions About Verizon

What are the Verizon store hours in Cherry Hill?

The Verizon store in Cherry Hill is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Which smartphone brands does Verizon Cherry Hill offer?

Verizon Cherry Hill offers the latest 5G smartphones including Apple, Samsung, Google, Motorola, Kyocera, and TCL.