Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Cedar Grove, NJ location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
674 reviews
5 stars
650
4 stars
15
3 stars1
2 stars1
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Sam and Shelvin, received high praise for their patience, knowledge, and helpfulness, contributing to a positive customer experience.
Knowledgeable Staff
Customers frequently noted the staff's expertise in explaining products and services, making complex issues easier to understand.
Mixed Experiences
While many reviews highlighted excellent service, there were a few negative experiences regarding billing issues and customer service from management.
Efficiency
Several customers appreciated the quick service and efficiency in handling their requests, often completing transactions in a timely manner.
- SBSarah Braley4 days ago5.0The guys at this Verizon store make a crazy process easy. Thank you, Sam et al.
- RDRhadelsa Duran4 days ago5.0Chris was extremely helpful and patient. He made switching to a new plan and new phones easy and stress-free. Great customer service
- GLGrunt Life6 days ago5.0Shelvin was real helpful and resolved my service issue. Definitely will be back and recommend this location for friends and family.
- BMBridgette MatteskyJan 3, 20265.0Shelvin was amazing and went above and beyond for us! He is knowledgeable and beyond helpful, his customer service is top notch.
- RBRick BotbylJan 3, 20265.0Sam is a phenomenal salesperson. So knowledgeable and personable. Was certainly worth the 30 min ride to get there.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Cedar Grove, NJ?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
What services does Verizon offer at the Cedar Grove location?
Verizon offers wireless plans, smartphones, iPhones, iPads, tablets, Apple Watch, Fios Home Internet, and more with excellent customer service.
Does the Verizon store in Cedar Grove offer in-store pickup and curbside pickup?
Yes, the store provides both in-store pickup and curbside pickup services for customer convenience.
Which payment methods are accepted at the Verizon store?
The Verizon store accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is the Verizon store in Cedar Grove wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Does the Verizon store require appointments for service or shopping?
No, appointments are not required; customers can visit the store during business hours without prior scheduling.
Are there any current promotions at the Verizon store in Cedar Grove?
Yes, you can save $25 off any smartphone when you visit the store today.
What nearby places can I visit after shopping at Verizon in Cedar Grove?
You could visit nearby places like Cedar Bean's Coffee Joint for coffee and music, or Kyoto Sushi III for authentic sushi and Japanese cuisine.
Where can I find banking services near the Verizon store?
PNC Bank is located close by, providing banking and mortgage services at your convenience.
Are there entertainment options near the Verizon store in Cedar Grove?
Yes, Gamers Grove offers esports leagues and Dave's Time Warp Comics & Games sells video games and collectibles nearby.