Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Burlington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
249 reviews
5 stars
159
4 stars
30
3 stars
20
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness and patience, while others were criticized for being unresponsive or unhelpful.
Staff Knowledge
Several customers noted that while some employees were knowledgeable and efficient, others lacked the necessary information to assist effectively.
Store Experience
Customers reported issues with long wait times and lack of greeting upon arrival, leading to frustration during visits.
Technical Support
Technical assistance varied; some customers received thorough help with phone issues, while others felt their problems were not adequately addressed.
Sales Practices
Concerns were raised about upselling and unclear communication regarding promotions and billing, leading to dissatisfaction with the overall sales approach.
- MDMichael DebalkoNov 14, 20252.0I was able to buy a car at a dealership in less time that it is taking me to return a phone.
- BMBrian MartinezNov 6, 20255.0Sales Rep Rico was great! Patient and made sure I was helped from start to finish. Even while keeping his professionalism with a customer with a bad attitude. Highly recommend this place and Rico!
- PPPratibhaNov 6, 20251.0The worst customer service experience. It’s unfortunate the staff don’t meet the professional requirements for a great store location. Hopefully this changes sooner than later.
- JJJenuine JenOct 7, 20251.0I just want to freaking call the store. This has been the worst experience why does your number go to a stupid call center where I have to stay on hold for 45 minutes. WTH seriously. So stupid.
- JCJimmie CarboneSep 22, 20255.0Good a apple car plug
Frequently Asked Questions About Verizon
What products and brands does the Burlington Verizon store offer?
The Burlington Verizon store offers the latest 5G smartphones like iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at the Verizon store in Burlington?
Services include mobile plans, wireless internet plans, voice plans, and business devices like cell phones, mobile hotspots, tablets, and laptops.
What are the Burlington Verizon store's operating hours?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What pickup and delivery options does the Burlington Verizon store provide?
Options include in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment at the Verizon Burlington store?
You can schedule an in-store appointment online via their website or through the My Verizon app.
Does the Verizon Burlington store accept different forms of payment?
Yes, the store accepts payments via check, debit card, and mobile NFC payments; cash is not required.
Where is the Verizon store located in Burlington, NJ?
The store is located at 2601 Mount Holly Rd, Suite A, Burlington, NJ 08016, USA.
Are there any nearby coffee shops where I can relax before or after visiting Verizon?
Yes, there are several Starbucks locations nearby where you can enjoy coffee and snacks before or after your visit.
What shopping centers or stores are close to the Verizon store in Burlington?
Towne Crossing Shopping Center and Target Burlington are nearby places where you can shop for various items along with mobile phones and accessories.
Are there any dining options near the Verizon Burlington store?
Yes, fast food and restaurant options near Verizon include Burger King, Raising Cane's, IHOP, and Freddy's Frozen Custard & Steakburgers.