Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Bound Brook, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 327 Chimney Rock Rd.
Details
- DebitAvailable
- Cash onlyNot available
- Curbside pickupNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
458 reviews
5 stars
429
4 stars1
3 stars0
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Sunny and Ramit providing exceptional service.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who helped customers find the best deals and options for their needs.
Technical Assistance
Customers appreciated the staff's ability to assist with technical issues and device setups, often going above and beyond to ensure everything was functioning properly.
Mixed Experiences
While many reviews were positive, some customers reported issues with misleading information regarding pricing and plans, leading to frustration.
Store Environment
The store was described as welcoming and efficient, with a focus on customer care, making the experience more enjoyable compared to larger locations.
- VAVicki Allen1 day ago5.0The rep., Sunny, was the best rep. I’ve ever had to deal with. He educated me and my fiancé on all of our options and took his time explaining things to us. He made us feel welcomed and made sure our plan was tailor-made to us. He explained all of our discount options and made sure we were taking advantage of them. Will never go to a different Verizon store!
- KNkevin narvaez4 days ago5.0Came in to upgrade phones and didn’t realize my old plan was more expensive then new plans available Sunny was very helpful and explained. Helped me with everything I needed ! Thanks Sunny appreciate all of your help ! You have very good customer skills and service . I recommend you 100% Everyone ask for Sunny he will not disappoint you
- DZDylan ZaragozaNov 15, 20255.0This has been the best experience I’ve had at any Verizon store and I’ve been a customer since 2001. Went in for an upgrade and Sunny and Ramit were very helpful. They helped make the best choice for what I needed without pushing on any extras. There was no pressure, just information and guidance for me to make the decision for myself. They helped set up my new phone with no issues. I will be using this location from now on for anything I need from Verizon
- CSCaylie SharpNov 2, 20255.0I had such a great experience at the Verizon store today thanks to Ramit! She was extremely friendly, patient, and knowledgeable. She took the time to explain all of my options clearly, helped me pick the best plan for my needs, and made sure my phone was set up before I left
- EFelvis floresNov 2, 20255.0Exceptional service! Super fast, professional, and friendly staff. They took care of everything quickly and made the whole experience smooth from start to finish. Highly recommend — great energy and excellent results every time
Frequently Asked Questions About Verizon
What products and services does Verizon at 327 Chimney Rock Rd offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the business hours for Verizon in Bound Brook?
Verizon is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Verizon in Bound Brook offer in-store or curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services.
What brands are available at Verizon in Bound Brook?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, and many others.
Can customers make appointments or schedules for services online with Verizon?
Yes, customers can schedule appointments online at https://wirelesszone.com/appointments/.
What accessibility features does Verizon provide at its Bound Brook location?
The store has a wheelchair-accessible entrance and supports in-store shopping and pickup; debit card payments are accepted and no cash-only policy.
Which nearby places can be visited before or after shopping at Verizon in Bound Brook?
Customers can visit Chimney Rock Crossing shopping center, Whole Foods Market, and The Container Store nearby for additional shopping experiences.
Are there nearby dining options around Verizon in Bound Brook?
Yes, nearby dining options include Juice Press for vegan food, Bridgewater Pizza, Market Burger, and The Habit Burger Grill.
What nearby wellness and beauty services are close to Verizon in Bound Brook?
Spavia Day Spa, European Wax Center, and Top Style Nails Spa are nearby for beauty and wellness services.
How can public transit or local attractions help customers find Verizon in Bound Brook?
While public transit details are not provided, customers can use Chimney Rock Crossing as a landmark since Verizon is located at 327 Chimney Rock Rd near this shopping plaza.