Verizon

4.7
212 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Boonton, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
540 Myrtle Ave, Boonton, NJ
07005, United States

Hours

Reviews

4.8
211 reviews
5 stars
190
4 stars
10
3 stars
1
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Dan and other staff members received high praise for their exceptional customer service, being described as knowledgeable, friendly, and patient.

Staff Performance

Dan was frequently mentioned as a standout employee, with many customers recommending him for his thoroughness and dedication.

Store Experience

Customers reported positive experiences at the Boonton location, highlighting the helpfulness and professionalism of the staff.

Technical Support

While many customers appreciated the assistance with phone setups and upgrades, some expressed frustration with Verizon's technical service and billing issues.

Product Knowledge

Staff members, particularly Dan and Alex, were noted for their extensive knowledge about products and services, helping customers make informed decisions.
  • LB
    Lisa Bechtel
    Nov 5, 2025
    5.0
    Doris was a HUGE help replacing a phone for me. She was patient, knowledgeable and very kind. She provided outstanding customer service.
  • JC
    jen colborn
    Oct 1, 2025
    5.0
    Dan gave us great service and helped us immediately. In and out. Thank you Dan!
  • SB
    Stephanie B
    Sep 26, 2025
    5.0
    Dan was awesome, he gave me the hook up on a new phone
  • JI
    Jesse Iemmello
    Jul 21, 2025
    5.0
    Dan helped us out and he took the time to explain everything to me and my mom and setup our new phones during the wait time of our phones transferring he was on top of his game helping out other customers while being the only one their and is just great worker overall
  • JO
    Jack ODea
    Jul 11, 2025
    5.0
    Alex, customer service rep, was knowledgeable and extremely helpful. Never did I feel rushed and Alex explained the process in detail.

Frequently Asked Questions About Verizon

What products can I find at Verizon's Boonton, NJ location?

You can find a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection products.

What services does Verizon offer at the Boonton store?

The store offers new lines, upgrades, new devices, accessories, and Fios Home Internet services.